FAQsFAQs

Question

Will your wedding be indoors or outdoors?Will your wedding be indoors or outdoors?

Answer

Our ceremony will be indoors, while cocktail hour and the reception will take place outdoors. Guests will walk to the reception on paved pathways. We want you to dance the night away with us. For this reason, we recommend wearing comfortable shoes.

Question

How should I dress for Cancun in December?How should I dress for Cancun in December?

Answer

Average daytime temperatures hover around 80°F (27°C), with cooler evenings around 64°F (18°C). December in Cancun is typically warm and sunny, so pack lightweight and breathable clothing. However, it’s a good idea to bring a light jacket or sweater for cooler evenings.

Question

What’s included at the all-inclusive resort?What’s included at the all-inclusive resort?

Answer

Your stay includes unlimited food, drinks, resort activities, pools, entertainment, and transportation to the Xcaret Parks. It’s truly a vacation and celebration all in one!

Question

Do I need to book excursions/resort activities in advance and who do I book them with?Do I need to book excursions/resort activities in advance and who do I book them with?

Answer

Yes, we recommend booking excursions ahead of time—especially popular ones like Xcaret Park or Xel-Há—since spots may sell out. Guest services can assist with all reservations.

Question

Do I need a passport?Do I need a passport?

Answer

Yes. A valid passport is required for entry into Mexico. Please make sure your passport does not expire within 6 months of travel.

Question

Is transportation provided from the airport?Is transportation provided from the airport?

Answer

Yes! The resort provides complimentary shuttle service to and from Cancun International Airport (CUN). Instructions will be included in your booking confirmation.

Question

Do I need pesos, or is USD accepted?Do I need pesos, or is USD accepted?

Answer

Both are accepted, though pesos are preferred for small purchases and tips. ATMs and currency exchange are available at the resort.

Question

Who can I contact if I have questions?Who can I contact if I have questions?

Answer

Please reach out to our wedding planner, Norma, or to us directly—we’d love to help make your travel and stay as smooth as possible.