FAQs

Question

When should I book my room?

Answer

As soon as you know you'll be joining us! When it comes to travel, the sooner you are able to book the better. Please RSVP and book your room by January 1st, 2025. The initial deposit of $100 will be due at the time of booking. The final/remaining payments are due February 4th.

Question

When/How long should we stay?

Answer

The wedding takes place Saturday, May 24th. We recommend you arrive at least the day prior, to ensure there won't be any unforeseen circumstances. The hotel has a 3 night stay minimum - Stay as long or as little as you choose. The Bride and Groom will be arriving May 22nd and departing May 29th.

Question

Can I book directly through the Resort Website or a 3rd Party Website?

Answer

No, In order to be a part of all the Wedding Activities/Events you will need to book through our Travel Agents.

Question

What should I wear to the Ceremony

Answer

The dress code for our Wedding is Beach Semi-Formal. Plan on dressing it up a bit, but we want you to be comfortable! LADIES: Recommend, light and flowy dresses or cocktail dresses (knee length and below). Please avoid white colors. GENTLEMEN: Recommend, summer or linen suit. While a jacket isn't required, a breathable sports coat or blazer is a fun addition! (tie is optional). Please avoid sandals, shorts, jeans, and polos. Need help? Check these guides out: www.brides.com/beach-wedding-attire-4842339 www.theknot.com/content/what-to-wear-to-a-beach-wedding

Question

Can I set up a payment plan?

Answer

Yes! Contact one of our amazing Travel Agents to help you get started.

Question

What if I cant attend?

Answer

We completely understand! Please our sincerest hope is that no one feels guilty, as you must make the best decision for you and your family, prior obligations, and your budget. We know this is a big ask. You will be met with total understanding and love from both of us. Please just let us know individually or through our RSVP.

Question

Do I need a passport?

Answer

Since this is an international trip, you do need a passport valid at least 6+ months past your travel days. Passport cards are not valid for international air travel. If you have a passport, be sure to check the expiration date. If you don't already have a passport, it is a good idea to apply early to be sure you receive it in time for your trip. Passports normally take 4-6 weeks to process. We suggest applying a minimum of 3 months in advance as a precaution.

Question

Can I bring a date?

Answer

Our wedding is strictly RSVP only. We will only be able to accommodate those listed on your invitation.

Question

What is the difference between the hotels?

Answer

There are two hotels located on the resort where all wedding events will take place. All rooms are all-inclusive and have everything you need to have a great vacation. The room you choose is up to you!

 Grand Palladium Costa Mujeres: This hotel is for adults and kids. All guests staying at Grand Palladium will have access to the private beach, 3 pools including a kid's water park, 7 restaurants, and many bars. Grand Palladium guests will not have access to TRS Coral or Family Selection. 

 Family Selection at Grand Palladium: Adults staying here will have access to TRS Coral and Grand Palladium. Family Selection offers special activities for kids to enjoy their day and extra services for parents to feel like they had a vacation too! TRS Coral Hotel: This is an adults-only hotel for guest who want a more exclusive experience. All guests staying at TRS Coral will have access to all amenities at Grand Palladium plus 5 restaurants, premium bars, private beach, and exclusive pool.

Question

Will the Ceremony and Reception be indoors or outdoors?

Answer

The Ceremony will be outdoors. However, we are bringing the cocktails and dancefloor indoors!

Question

Can I bring additional friends and family to the resort?

Answer

Yes! While the wedding day will be about us, the rest of your vacation should be about you having a good time! Your additional guest may book through our Travel Agents, however, we hope you understand they they will not be able to attend the Ceremony and Reception.

Question

Grand Palladium and TRS Coral are All-Inclusive. What does that mean?

Answer

The room rate includes your accommodation PLUS unlimited food and drinks! (Yes, cocktails too!) Keep in mind, that there will be some optional add-ons items along the way, i.e. spa, bottle service, souvenirs.

Question

Tips and Tricks?

Answer

INSIDER'S GUIDE TO GRAND PALLADIUM AND TRS CORAL Tipping goes a long way! We recommend bringing small bills to tip butlers and staff along the way. Dollars are widely accepted, although you can bring Pesos too. Say no to the travel club. Unless you're interested in travel club benefits, say no to the tour/information session from the club representative at check in. The water at the resort is safe to drink! The resort has a sophisticated filtration system. Tap water is potable but it is recommended you drink bottled water in your rooms. All water and ice served in restaurants and bars is safe. If you leave the resort - do not drink water, ice, or food that would be rinsed in water. Book spa packages while at the resort! A sales person will usually be giving discounts around the pool/resort so keep an eye out for discounted services! Check in is at 3pm and Check out is noon. There are courtesy rooms available for showering and changing for no additional charge for all guests. If arriving early, you will have full access to bar and food while waiting for room to be ready Download WhatsApp to communicate with your butler! (If you are staying in TRS Coral) https://www.whatsapp.com/download/ You will use your butler to make dinner reservations, request amenities, and more Fun things to bring: yeti or large insulated mug (you can fill these up at the bar and bring to the beach or back to your room), pool floats, wine for your room (house wine is free at bar), beach bag No need to bring, the resort has these: beach towels, robe/slippers, hairdryer Download the Grand Palladium App on your phone for more! This App will provide you all information needed about the resort, restaurants, site maps, and the ability to make dinner reservations!