FAQs

Question

Will my cell phone work in Costa Rica?

Answer

It depends on your provider. Once in Costa Rica, you may purchase a pre-paid phone card at the airport for $10, or before arriving contact your provider regarding international calling. The FREE alternative is to use download Whatsapp for free calls, and texts over Wifi connection.

Question

Are credit cards accepted in Costa Rica?

Answer

Most hotels, restaurants and stores accept Visa and MasterCard; some accept American Express and other credit cards. In smaller towns, you may be charged extra to pay with a credit card.

Question

Can I exchange money at the airport?

Answer

Yes, but the exchange rate is not favorable. Try and exchange currency at a local bank. If you must exchange money at the airport, exchange the bare minimum and then head to a bank to exchange larger denominations. Airport taxi drivers will accept U.S. dollars.

Question

DO I NEED AN ADAPTER FOR MY ELECTRICAL DEVICES?

Answer

Costa Rica’s electricity operates at 110 volts and 60 hertz, the same as in the United States and Canada. Visitors from countries with other electrical systems, such as those in Europe will need adapters for their electrical devices.

Question

IS INTERNET WIDELY AVAILABLE THROUGHOUT THE COUNTRY?

Answer

Internet is very common throughout the Central Valley and many tourism destinations. Hotels often provide free WiFi service, and local Internet cafes offer high-speed connections for around $1 per hour.

Question

IS THE WATER SAFE TO DRINK IN COSTA RICA?

Answer

Yes, you can drink the tap water throughout most of the country. In certain remote areas, water may not be potable. You will see warning signs of “Agua No Potable.”

Question

Which airport should I be arriving from?

Answer

All our guest should be arriving from, Juan Santamaría International Airport (SJO)

Question

WHAT ARE COSTA RICA’S ENTRY REQUIREMENTS?

Answer

For citizens of the United States, Canada and most European countries, you must present a valid passport upon entry. Immigration will stamp your passport with your approved length of stay – usually 90 days for tourists.