FAQs
Question
What is included with my booking?
Answer
In addition to food and drink throughout your stay, check out the list of hotel amenities, experiences and offers below, and/or the Unico website for more info. Amenities: In-room minibar stocked with soda, beer and bottled water 24-hr room service Five bars with a devoted mixology program and a lounge featuring live entertainment Poolside and beachside service including snacks and beverages Land and water sports Fitness Center with a visiting instructor program Daily and nightly events (download RCD app) Exclusive Experiences Unicostum Hats UNICO Yoga Wine & Art Mixology Master Class Custom Beer Garden With the room block, you will also receive free transportation to and from the airport and resort credits that will be applied upon check-in. Please utilize these for on-site activities. Resort Credit Breakdown: 3 nights = 600 Resort Credit 4 nights = 800 Resort Credit 5 nights = 1,000 Resort Credit 6 nights = 1,200 Resort Credit Resort credit applies to the mentioned activities only and is not eligible for excursions and tours: Spa: Applies to the regular menu and is subject to availability. Beauty Salon: Applies exclusively to elemental services, subject to availability. It does not apply to SIGNATURE services or services with special promotions or discounts. Golf (restrictions apply): Applies towards green fees and shared carts. Additional services are available at the golf course, but they may not apply to this promotion. It is not applicable for products at the Pro Shop or for golf rounds at the regular price. Golf rounds include green fees, twilight fees, and junior fees; all other fees are excluded. The resort credit may not be used for equipment rental, extra rider fees, or other charges. Subject to space and availability. Round-trip transportation to the golf course is not included, and it is not applicable with credit. It may not be used for tournament play.
Question
What is the proper tipping etiquette for an all-inclusive resort?
Answer
Tipping is not required but recommended to guarantee top-notch service. Tips can be in both US dollars (no coins) and/or pesos. Most of your tips will be small bills, and I have provided an outline below of what is customary. Transfer from airport: $2-$5 per person Bellman: $1-3 per bag Full Service Meal/Sit-down Restaurant: $5 per person Quick Service/Buffet: Optional, or $1 per person if there is a waiter and/or a dedicated bartender delivering your drinks Bartenders: $1 per visit to the bar. If you are spending multiple hours at the same bar and/or ordering for a group of five or more, a $5-10 tip will ensure faster service. Salon Services: 10% of the bill Maid Service: Up to $5 per day Excursion Tour Guides: $5-10 per person Resort Staff for Included Activities: Optional; $1-3 per person to the artist/yoga instructor/mixologist/sommelier, etc. If you want to use bigger bills, you can tip for the group at the beginning or end of the visit to the bar as well. I hope this helps in your planning process!
Question
Is there a dress code at Unico 20°87°?
Answer
There is not a dress code, but pack both beachwear and dressier resort wear. Plan on dressing casually for daytime activities and eateries, and more chic and elevated for dinner. If you are planning on going straight from the pool or beach to a lunch spot, be sure to wear a cover-up. It is a faux pas to wear a swimsuit to one of the restaurants. After sunset, people will dress a little more stylish and sophisticated.
Question
What is the dress code for dinner at the restaurants?
Answer
Smart casual attire. For gentlemen, collared shirts are required, and sleeveless shirts or tank tops are not permitted.
Question
Do the hotel restaurants take reservations? Can you schedule spa and beauty treatments?
Answer
Yes, the restaurants/spa facilities on property do take reservations through the mobile app or through the Concierge. Here are links to download the app: For Google/Androids https://play.google.com/store/search?q=rcd&c=apps&utm_source=na_Med For Apple https://apps.apple.com/us/app/rcd-hotel/id1561724352
Question
What items should not go in my checked luggage during International Travel?
Answer
Similarly to domestic travel, all valuables including jewelry and any expensive equipment (cameras, laptops, etc.) should be on your person or in your carry-on bag. Please be sure to pack all medications and important documents in your bag that you are taking with you into the airport cabin, as well.
Question
Do I need to bring an adapter for my phone/laptop charger?
Answer
No, Mexico uses the same outlets as America.