FAQs

Question

What are the current Covid restrictions traveling to Mexico?

Answer

-Mexico is open to travelers. There is no need to provide a negative PCR test or quarantine on arrival to Mexico, though most resorts ask guests to fill out health questionnaires. -Returning to the US, all air travelers 2 and older returning to the US need a negative Covid-19 test taken within one day their departing flight, regardless of vaccination status. -Only non US citizens are required to be fully vaccinated to re-enter the country. You will be able to get a Covid test done at the resort for $35 that is travel compliant. Please let the resort know at least 1 day in advance.

Question

Will there be transportation to and from the airport?

Answer

Depends, if you booked through our travel agent, Destination Weddings will be arranging transportation to and from the resort and the airport for you. ***IMPORTANT***Please do not forget to reply to the email requesting flight information sent by the travel agency. If you booked the resort privately, you will have to make your own transportation arrangements.

Question

What is the dress code for the wedding?

Answer

We are excited for you to share this special day with us so we ask that you wear something comfortable. We want you to enjoy this day as much as we are planning to. Semi formal beach attire would be most appropriate. Opt for lighter colors (avoid black) and breathable fabrics. Even though the wedding ceremony and reception will take place directly in front of the beach, we will be on a wooden platform under a gazebo and it will be warm out. We do not have a specific color you are limited to. We hope this helps, but reach out to us directly if you have further questions.

Question

How do I obtain pricing and booking information?

Answer

Let DestinationWeddings.com do the work for you! We have been working with DestinationWeddings.com on our wedding and travel plans and have reserved rooms for our guests at a special group rate! For pricing and travel needs: Please sign into: DestinationWeddings.com Enter Passcode: 052722 Review, select and submit your request for your room accommodations OR Contact our Certified Destination Wedding Specialist, Lisa Hettinger, at 217-898-6001 or lhettinger@destinationweddings.com for assistance through the booking process.

Question

What is the name of the resort you are getting married at?

Answer

We will be staying at the Grand Family Club Riviera Princess Resort because of our kids. However, you do have the option of staying at any of the 3 different resorts within the same grounds. -Platinum Yucatan Princess-Adults only, has access to all 3 resorts and all restaurants. -Grand Sunset Princess- Kids allowed, no access to Platinum Yucatan amenities. -Grand Riviera Princess- Kids allowed, no access to Platinum Yucatan amenities.

Question

Why did you choose this resort?

Answer

We felt it gave us and our guest a wide selection of restaurants and entertainment. All of the resorts have direct private beach access. They have 3 major buffet style restaurants, a steak house, Asian fusion, Mexican restaurant, Italian restaurant, a private night club in the premises, and a small casino. They offer different activities and games throughout the day and shows when the sun goes down. Gyms, Spa, Salon, boutiques, and outside activities vendors are available as well.

Question

Can I stay at a different hotel?

Answer

Yes, you may choose to stay at an Airbnb or a different hotel, however there will be a $100 per person cost to enter our resort for the actual wedding and our travel agent may not be able to assist in the booking process.

Question

Are kids invited?

Answer

Absolutely! This resort offers a good selection of entertainment for all, including kids.

Question

How long should we book for?

Answer

This is really a personal choice and depends on your availability. You have the option of making it a weekend trip or staying a whole week and exploring outside of the resort as much as you feel comfortable with. We will be arriving on Tuesday 5/24 and leaving 5/31.

Question

What will the weather be like?

Answer

Mexico is usually humid and temperatures range between 76-86 degrees in May. Possible showers throughout the day but plenty of sunshine to enjoy.

Question

Helpful travel links

Answer

https://www.flightview.com/ – Provides flight updates in real-time as well as baggage claim info https://www.flightstats.com/v2/ – This app and website tracks flights, airport conditions, and much more Find my friends app – Helps locate your friends without having to call or text them, GPS like app http://www.tollfreeairline.com/ -This webpage lists all major airline customer service departments

Question

What are some items I should pack?

Answer

-Bug spray -Medications such as: Ibuprofen (for headaches, aches, etc.), Imodium (for serious stomach issues), Pepto-Bismol (for minor stomach issues), Dramamine (for if you get motion sickness) Passport and copy of your passport (kept separate) -Toiletries (shampoo, conditioner, toothbrush, toothpaste, soap, razor) Note, the resort provides some of these items. -Socks (if you’re bringing sneakers) -Electronics and portable chargers -Headphones -Hats, recommended but not necessary.