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Please send your travel information to Vicky Ortiz to secure shuttle transportation to and from the airport. Please RSVP no later than 2/15/2022.
Please send your travel information to Vicky Ortiz to secure shuttle transportation to and from the airport. Please RSVP no later than 2/15/2022.
March 26, 2022
Quintana Roo, Mexico

Diana & Dan

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FAQs

Question

Should we book our hotel rooms soon?

Answer

YES! If you book with our hotel block before 11/22/2021, a discounted rate is guaranteed! Just mention the Lone-Jason wedding when booking. See "Travel" section for details.

Question

How do I book a hotel room?

Answer

Call our dedicated travel agent, Virginia Ortiz at 1 888 537 9797 ext. 120 or email her at virginia@playadelcarmen.com for specific booking information

Question

Do I need a passport to attend this wedding?

Answer

Yes. Please check to make sure you have an up to date passport to travel to Mexico!

Question

Are there any COVID-19 precautions?

Answer

We have asked all of our guests to be vaccinated. The resort participates in the CleanComplete Verification program for safety and hygiene. Additionally, free COVID-19 antigen testing is available at the resort. Please check the resort website for more details on COVID-19 precautions.

Question

Do I have to stay at the Now Sapphire Resort

Answer

We highly recommend you choose to stay with us at Now Sapphire as all wedding events will occur at the resort and no transportation will be provide from other locations (besides the airport).

Question

Should we bring a boxed gift?

Answer

No. We value your presence above anything else! If you wish to send us a gift, please select from our registry. No boxed gifts on the wedding day, please!

Question

How do I get a COVID-19 test to return home?

Answer

The resort will have COVID-19 antigen tests available for all guests for a $35 fee. Please request an appointment for this upon check-in. If you test positive at the end of your stay, the resort offers on-site quarantine for up to 14 days for you and a guest for up to 14 days. For questions, please contact Vicky Ortiz.

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