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Coretta & Isreal

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    FAQs

FAQs

Question

I missed the deadline and still want to come, what should I do?

Answer

Please contact the bride and groom at destinationdyson@gmail.com.

Question

How much is the deposit?

Answer

The deposit is $200 per room. Room type is not secure until deposit is made. Deadline is April 1st, 2023.

Question

I made a deposit now what?

Answer

Please follow the payment schedule: 05/15/23 07/15/23 09/08/23 The payment schedule requires that the balance be divided into three equal installments, however, there is some flexibility with payments if needed. Final payment is due 9/8/23, with no exceptions. If you have any questions or need a new payment link, please don't hesitate to let us know.

Question

I can't find my payment link?

Answer

Try searching your email for noreply@notifications.palaceresorts.com. If unable to locate, email travel advisor to resend.

Question

What if I can't make it anymore?

Answer

Please cancel by August 1st for a full refund.

Question

Will I need a passport?

Answer

Yes. You will need a passport to fly to and from the U.S. and Jamaica - please take the time now to locate your passport and check the expiration date; make sure it is valid for 6 months after your anticipated return date. Check this site for more passport info: https://travel.state.gov/content/travel/en/passports.html

Question

What dates are blocked off? How long should I book my stay?

Answer

We have November 8th-15th blocked off, however you do not have to stay the entire week. ***There is a 4 night minimum stay required to book at blocked rates.***We suggest November 8/9- 12/13th to be able to attend and enjoy all planned events! :)

Question

What's included in my rate?

Answer

-All rates are all inclusive (all meals and drinks at the hotel including alcoholic beverages) -King sized bed or 2 double beds (bed types are not guaranteed, but subject to availabilty.) -Single and Double occupancy rooms are same price - For balcony rooms there is an additional adult per night charge of $152 Rates Include: -King sized bed or 2 double beds. [Bed types are not guaranteed, but subject to availability.] -Double Whirlpool Tub(not available in MP Jamaica. Private bath w/ shower only. Balcony(some in MP Jamaica) -Welcome bottle of wine. -Coffee Maker. -Liquor Dispenser. -Mini Bar contains sodas, bottled water, juices & domestic beer. -Bath Amenities. -Bathrobes & Slippers. -Digital safe (laptop size). -Individually-controlled A/C. Direct Dial telephone. -Smart TV with Youtube, Tv Tuner and Weather Channel. -IPod-dock. -Professional Hair Dryer and Straightener, Iron & ironing board. -24-Hour room service & Turndown service. -Non-smoking room. -All meals and drinks at the Hotel including alcoholic beverages. [No refund for unused food and beverage.] -All Hotel taxes and gratuities -Wireless Internet -Most on property sports and activities. -Unlimited long distance telephone calls to the Continental USA, Canada and Mexico (please see Telephone Charges for details) -Wireless Internet -Kids & teens free promo: see additional details here - https://www.palaceresorts.com/en/offers/kids-teens-free

Question

Understanding the room types:

Answer

All rooms are quoted for double adult occupancy (2 people to a room). Please specify SINGLE or DOUBLE when booking (bed types are subject to availability). If more than 2 adults per room specify at booking - additional fee $152 per adult per night.

Question

Am I responsible for booking my flight?

Answer

Yes. Flights are not included in the rate. You are responsible for booking your own flight. We recommend using google flight tracker or hopper to watch flight prices.

Question

Are airport transfers included?

Answer

If you booked your reservation through our wedding travel advisor, your airport transfer is covered in your rate. Once you have a flight book, that information should be forwarded to LaShonda who will coordinate airport transfers ....... More information to come.

Question

What airport do you fly into to go to Ocho Rios Jamaica?

Answer

Montego Bay Sangster International Airport (MBJ)

Question

Are children allowed at the wedding and reception?

Answer

Although we love your children, they are NOT allowed at the wedding and reception. Thank you for your understanding.

Question

What is the dress code?

Answer

Beach Formal Wedding Attire Please do not wear burnt orange(sienna), champagne or white/ivory thanks! :) This may be helpful: https://www.theknot.com/content/what-to-wear-to-a-beach-wedding#what-to-wear-to-beach

Question

Can I wear white to the wedding/reception?

Answer

Please do not wear white, ivory, cream, champagne or anything close to white to the wedding. :)

Question

Can I stay somewhere else?

Answer

You can choose to stay at another hotel/resort but will need a Wedding Day Pass to attend our ceremony/reception. Wedding day passes for Non-Palace guests are $210.00 USD per person, per day. Wedding day passes are guaranteed for purchase only on the ceremony date. There are limited passes and you will be responsible for this expense.