FAQs

Question

What if international travel is banned due to covid?

Answer

The Hyatt Ziva in Puerto Vallarta offers free cancellation up to the day before your stay with no penalty. We recommend understanding your preferred airline's cancellation policy before purchasing in this ever changing time.

Question

What if there is a travel ban and you can't have your wedding in Mexico?

Answer

Regardless of location we plan to get married in December. If the pandemic prevents us from having you with us at the ceremony, we plan to have a delayed reception at a time where everyone can join us.

Question

Is this wedding even happening??

Answer

We are closely monitoring the covid-19 situation in the Jalisco county, as well as the possibility for a potential travel ban. We are optimistic that we will be able to celebrate with you in December but we will provide updates on our website as the situation develops.