FAQs

Question

What travel documents do I need to bring?

Answer

Proper travel documentation is required at embarkation and throughout the cruise. Any guest without proper documents will not be allowed to board the vessel and no refund of the cruise fare will be issued. U.S Passport Passport Card State Enhanced Driver's License Certificate of U.S. Naturalization birth certificate issued by a government agency and accompanied by a government-issued photo I.D It is important that the guest's full name (first name and last name) on the cruise and airline reservation be the same as on the non-expired government-issued photo I.D. they plan to use for travel identification. Note: For newly married or soon-to-be married brides, we recommend the reservation be made under the name that matches your travel documents. U.S. citizens may present a valid, unexpired U.S. passport when traveling via air, land or sea.

Question

What should I pack?

Answer

To help you plan, on cruises of 3-5 days, please limit your luggage to a maximum of one bag, per person. On cruises of 6 days or longer, no more than two bags, per person. Each checked bag and carry-on bag should not weigh more than 50 pounds and, when lying flat, bags must not exceed 16 inches high, by 24 inches wide (the length of the bag is not a factor). You must personally carry-on any boarding documentation (passports, visas, I.D), valuables, medications and items which require special handling or that you need access to while your checked luggage is being delivered. What Not to Pack In order to maintain a safe and secure environment, Carnival prohibits certain items on board, such as weapons, candles, irons, alcohol, or other dangerous goods. Carnival conducts security safety scanning of all luggage and if prohibited items are found, they will be removed and disposed of and no compensation will be given.

Question

What are Service Gratuities ?

Answer

Sail & Sign If guests have not pre-paid their gratuities, the recommended, per person, amount will be posted to their Sail & Sign account on the second to last day of the cruise. Should a guest not be satisfied with the service they receive, they can contact the Guest Services desk while on board. This will allow us to address their concerns in a timely and appropriate fashion. At the discretion of the guest, gratuities may be adjusted after they have been posted on the guest's account, while on board. Additional Information Gratuities are assessed on all guests, with the exception of children under the age of 2. Gratuities apply regardless of the dining options selected, such as eating at the casual dining restaurant or open seating dining. For beverage purchases, an automatic 18% gratuity will be added to the bill. An automatic 18% gratuity will be added to the cover charge of the Chef’s Table. A gratuity may be extended to room service staff as service is rendered.

Question

Can I smoke on the boat ?

Answer

Tobacco and Marijuana Smoking Policy (U.S.) Smoking is a fire and safety hazard on a ship. Consequently, it is strictly limited to specific exterior deck areas and designated casino/night club spaces that can be monitored. All guests are expected to adhere to the following safety guidelines: All staterooms and suite accommodations, including outside balconies, are NON-SMOKING. This policy applies to all forms of smoking, including but not limited to cigarettes, cigars, pipes, vaporizers, electronic cigarettes and marijuana. Any violation of this policy will result in a $500 charge, per violation, posted on the guest’s Sail & Sign®account and may also result in the disembarkation of all guests in the stateroom. Guests who are disembarked for violating our policy will be responsible for all financial charges and expenses to return home, and no refund of their unused cruise fare will be provided. Additionally, they may be prohibited from sailing with Carnival Cruise Line in the future.

Question

Can I get Wifi Onboard ?

Answer

What kind of plans do you have? Social Wi-Fi Plan Pricing* Pre-cruise: $6.80 USD, per day Onboard: $8.00 USD, per day Onboard 24 hour plan: not available Value Wi-Fi Plan Pricing* Pre-cruise: $10.20 USD, per day Onboard: $12.00 USD, per day Onboard 24 hour plan: $16.00 USD Premium Wi-Fi Plan Pre-cruise: $14.45 USD, per day Onboard: $17.00 USD, per day Onboard 24 hour plan: $25.00 USD *Pricing is based on cruise-long plans and are subject to change without prior notice. Guests can upgrade from one plan to another and use multiple devices, per plan, including their smart phone, laptop or the shipboard internet café, but only one device can be used at a time. How to purchase a plan? Pre-cruise: or On board: Only one device at a time can connect to Wi-Fi Mulitple devices at additional cost.