FAQs

Question

Are kids welcome?

Answer

Yes! We would love to celebrate our special day with the little ones. Also, the resort is family friendly and has a great kids program.

Question

Will my cellphone work in Mexico?

Answer

Many of the major wireless carriers (like Verizon, AT&T, T-mobile, Sprint) include free roaming in Canada and Mexico - definitely look into your plan to check if you do! Otherwise, the resort has free WiFi.

Question

Is Mexico safe?

Answer

You may have heard stories about Cancun recently in the news. While you should exercise caution as you would when visiting a foreign country, we recommend staying within the resort during your stay to be on the safe side. There is much to do in the resort!