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FAQs

If we didn’t answer your question here, please feel free to reach out to Peyton or Colby!
Question

Can I stay at another resort?

Answer

Yes! While we would love for everyone to stay at our wedding resort, guests are welcome to stay at another nearby resort if preferred. If you plan to stay elsewhere, please let us know by October 31, 2026 and be sure to coordinate transportation to and from the wedding events.

Question

How many nights should we stay?

Answer

Since our wedding will be on a Sunday, we recommend staying Friday through Monday for the best experience! This allows time to settle in, enjoy the resort, attend wedding events, and relax before traveling home. Of course, guests are welcome to extend their stay and make a vacation out of it!

Question

Do I need a passport?

Answer

Yes! A valid passport is required for travel to Mexico. Please remember to check your passport expiration date well in advance to make sure it will still be valid for your travel dates.

Question

What are the deposit deadlines for the hotel?

Answer

Initial Deposit: $125 per person due at time of contract plus total amount of Insurance purchased up to September 8th. Second Deposit: 15% of room total due September 9th. Third Deposit: 45% of room total due October 9th. Final Payment: Due November 9th.

Question

What are the hotel cancellations terms?

Answer

PENALTY FEES CHARGED FOR ROOMS CANCELLED AFTER 09/22/2026: 125 - 96 days prior to departure: 09/23/2026 - 10/22/2026 A penalty of 10% will apply to the remainder of the cancelled room nights Up to 30% of the existing room block may be added to the group at the same rates as the original room block 95 - 65 days prior to departure: 10/23/2026 - 11/22/2026 A penalty of 30% will apply to the remainder of the cancelled room nights Up to 20% of the existing room block may be added to the group at the same rates as the original room block 64 - 50 days prior to departure: 11/23/2026 - 12/07/2026 A penalty of 100% will apply to the remainder of the cancelled room nights Up to 5% of the existing room block may be added to the group at the same rates as the original room block 49 - 0 days prior to departure: 12/08/2026 - 01/26/2027 Full penalty for any cancellations or reductions of rooms, room nights, and/or passengers