FAQs

Question

Who can I contact with travel questions?

Answer

Our travel advisor is here to help. You can reach her at meganjiles@travelmation.net.

Question

Do I have to book through the wedding group?

Answer

Yes, we kindly ask that all guests book through our travel advisor to be included in our group perks and wedding events.

Question

Can I bring my kids?

Answer

Yes! This resort has both a family-friendly and adults-only resort. Please reach out with your preference. The wedding and reception, however, will be adults only. The resort does have childcare available onsite that you can coordinate through the hotel. Please find the rates below: - US$ 25.00 per hour per child (first 2 hours) and $15.00 per child each hour after. - Babysitting done after 11:00 pm. will be charged $50.00 per hour. - After 11:00 pm. transportation cost must be covered (100 USD) There is a maximum of 2 children per babysitter for a minimum of 2 hours, babysitting arrangements must be made at least 24 hours in advance. For cancellations or rescheduling – A minimum of 2 hours’ notice is required to avoid a one-hour mandatory cancellation fee. If the parents or legal tutor decides to leave the property, the hotel must be informed, and a contact number needs to be provided. You will require to complete an agreement at the Kids Club or Concierge desk before the Babysitting arrangement.

Question

When should I book my flight and hotel?

Answer

As soon as possible. Our travel advisor has secured a room block with discounted rates—booking early ensures availability and the best price.

Question

What airport should I fly into?

Answer

PUJ is the closest to the resort. It's about 15min from the property.

Question

How do I get from the airport to the resort?

Answer

Airport transfers are booked separately. Our travel advisor will help you arrange this.

Question

Do I need a passport?

Answer

Yes. Make sure your passport is valid for at least 6 months after the wedding date.

Question

What’s the dress code for the wedding?

Answer

Think beach formal, tropical chic, etc. We’ll be on sand, so wedges or flats are a good choice.

Question

Is the wedding on the beach?

Answer

Yes. We’ll be getting married at Juanillo Beach—it’s going to be beautiful.

Question

What’s the weather like?

Answer

Expect warm, sunny weather with temperatures around 75-85F. We suggest light clothing, sunscreen, and a hat.