FAQs

Question

What are my room options?

Answer

We have a room block for guests at The Fives so please RSVP by the deadline to ensure you get a room. If you would like to stay off the property, please let us know so we can help you purchase day passes from the resort to attend the wedding. The day passes are limited so they are first come, first serve. We are so excited to have you join us for our wedding! For more information, visit the 'Travel' page, linked above.

Question

When is the deadline to book a room in the room block?

Answer

April 6th, 2026

Question

What are the requirements to get the special discounted room rate?

Answer

To get the discounted rate, you must book through the room block link for a minimum of 3 nights.

Question

What is included in my room price?

Answer

This price is all-inclusive, so all meals and drinks are included in the price.

Question

Do I have to stay at The Fives hotel?

Answer

No, you may stay off-premise if you'd like. However, the hotel requires a day pass to attend the wedding for all those not staying at the Fives. If you are interested in this option, please contact Katie and Clif for more information. We have limited day passes and will distribute them on a first come, first serve basis.

Question

Resort Map

Answer

https://www.resortsmaps.com/maps/map-TheFives-RivieraMaya.jpg

Question

Hotel Amenities Directory

Answer

https://landings.thefiveshotels.com/tfb_qrcode_en_2

Question

Concierge Contact Info

Answer

Sarahi Camargo MEX: 800 681 80 41 USA & CANADA: 1 800 592 1246 REST OF THE WORLD: +52 984 877 27 54 Email: scamargo@thefiveshotels.com