FAQs

Question

What is the name of the resort?

Answer

Iberostar Paraiso del Mar

Question

Who is your travel agent and how do I contact her?

Answer

Laura Mann Senior Travel Consultant at The Travel Agent Next Door (705) 441-2758 lauramanntravel@gmail.com

Question

When is my deposit due?

Answer

Your deposit is due by August 1, 2024. After this date, you are still able to book, although the pricing is no longer guaranteed and subject to increase.

Question

When is the remainder of my balance due?

Answer

The remainder of your balance is due Tuesday, December 10, 2024.

Question

I am suddenly unable to attend, can I get my money back?

Answer

Unfortunately, your deposit and final balance are both non-refundable.

Question

Will I need travel insurance?

Answer

Yes, it is always recommended to have travel insurance. Please inquire about travel insurance options with our travel agent.

Question

What is all included in the pricing?

Answer

Your flight, hotel room, food, beverages, and a great time are all included!

Question

I have another question but I can't find the answer

Answer

If you have any other questions or concerns, please contact Katie! Text: (705) 321-5183 E-mail: katie_silk@hotmail.com