FAQs

Question

What is "Beach Formal" dress code?

Answer

Beach Formal: Think Dress to Impress but also feel free to dress with the elements in mind. Anything you'd wear to a nice restaurant on a summer night is appropriate. Ladies, I recommend leaving your stilettoes at home! :)

Question

Where can I find information regarding the Excursions and Restaurants?

Answer

www.charlotteandmartino.mariesamsanchez.com <<< Copy and paste into browser and scroll down on the main page. There are some wonderful videos of each park detailing what the experience is like.

Question

When do I need to start making restaurant and excursion reservations?

Answer

The resort does not allow to make reservations until 30 days before your arrival date. So, hang tight... you should receive an email from MarieSam with your individual number that you can then use to email guest services to request they tie that number to a reservation.

Question

MUST I make a reservation for anything?

Answer

The answer is no, there are restaurants and excursions that do not require reservations. However, if there is a specific restaurant you would like to try and don't want to wait until a table is available.... a reservation can help you achieve this. Some excursions and some restaurants do require a reservation. So, please see the website that will be provided by MarieSam in the next coming weeks.