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May 24, 2019
Montego Bay, Jamaica
#lovemakesus

Cathy & Randy

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    Q & A ....?

Q & A ....?

We are working with a travel agent to make it more affordable, and we completely understand if its just not in the budget. Randy and I will be happy to answer any of your questions. If we do not know we will find out for you, or pass you along to the travel agent herself.
Question

Is a Passport needed for Jamaica?

Answer

Passports are needed for Jamaica and they must be active for 3 months before travel time. According to google. However the travel agent listed 6 months active prior to travel home date.

Question

How do we book our rooms and is there legal paperwork needed before traveling?

Answer

This link was shared from the travel agent, please fill out so she has your information cleared for booking your rooms. This form needs to be filled out when reserving your room. please email it to Stacy, or her assistant. Copy and paste the link into your browser. https://www.dropbox.com/s/vd9shjio9o63d25/Alexander%20Wedding%20Traveler%20Form.docx?dl=0

Question

What is the cost for children?

Answer

Children’s rates apply to children between the ages of 2 and 12 when two adults are already booked in that room. It depends on the room category they are opting for and the duration of stay. For example a four night package runs between $325-$415 based on the room category.  If the room is being occupied by one adult and one child, the resort charges that child the full adult price.

Question

Are payment plans available?

Answer

Yes there are payment plans available. The hotel is asking for $200 deposits per guest by Sept, 30th and final payments made by Feb, 20th. Payments in between those dates will be accepted to help with cost.

Question

Is transportation included?

Answer

Yes, our guest will be provided transportation both ways between airport and hotel.

Question

Are there room credits?

Answer

Yes. Depending on which room, the credit will be any where between $150 & $300.

Question

What's included with our packages?

Answer

Guests will also receive a detailed travel package with travel tips and suggestions, helpful resort information, and a document wallet to keep all their information neatly in one place, luggage tags and other travel gifts.  The opportunity to make payments versus having to pay in full at time of booking and an opportunity to request a travel insurance quote to cover their whole package.   

Question

Why am I seeing cheaper prices?

Answer

Guests who book in my package are guaranteed not to be bumped off property in the event the hotel overbooks.  This happens often and especially during holiday travel windows.  Guests who book through bulk suppliers like Costco are the ones that often get bumped to a neighboring hotel. Booking with a contracted wedding group, they are guaranteed not to be bumped.

Question

How long are rates locked in?

Answer

Our rates are locked in until December 1st and are guaranteed not to increase. This gives us time for RSVP, which I hope to have before October. This way I can coplan with the resort our head count. We will have to release our held rooms after December 1st.

Question

Book by date and how much should deposits be?

Answer

Please book your room as soon as you can. You will need to deposit $200 per person to lock in on the package by September 30th and final payment will be due by February 28th.  You are welcome to make payments along the way at any time.

Question

How to contact travel agent with questions and concerns, that I havent answered.

Answer

Vacations by Stacy Stacy Coggan scoggan@cruiseandtravelexperts.com 1-856-481-0101 or please reach her assistant Karen Skillender  Travel Advisor Cruise & Travel Experts Office (908) 297-3456

Question

Can three adults share a room?

Answer

Yes three adults may share a room. If only one is staying for four nights, with two persons staying the seven night package. That individual would still pay for the four night package and the other two would still pay for their seven night packages.

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