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Catherine & Courtney

    Our Story
    FAQs

FAQs

Below are a list of some basic questions everyone will have:
Question

Does everyone need a passport?

Answer

Yes - all passengers even children will need a passport for the cruise.

Question

When should I book my Cruise?

Answer

ASAP! At least do your reservation to reserve your spot before prices go up and the cruise sells out. Deposit is 20% of your booking.

Question

Can I get a refund if plans change?

Answer

Yes. Full refunds are available if you cancel before your Paid in Full date. For our cruise the PIF date is November 18, 2023. The only time this DOES NOT apply is if you want to cancel a suite or Concierge reservation. In this case, you will lose your deposit amount per guest when cancelling anytime before your paid in full date OR you booked using “Guarantee with restrictions” The “Guarantee with restrictions” category staterooms such as categories IGT, OGT, and VGT are non-refundable and must be paid in full at time of booking.

Question

What is included in the price of the cruise?

Answer

Of course traveling to Mexico (CozyMel and Progresso) and getting to experience it with your family! Not to mention all the onboard activities: Live Shows, Deck Parties, Pools, Waterslides & Recreation, Spacious Staterooms, Upscale, Casual, & 24-Hour In-Room Dining (you can order as much as you want at restaurants and to your room), Adult-Exclusive Activities, Fitness Club Access, Clubs for Kids, Tweens, and Teens (not infants that is a separate price). Broadway-Quality Shows. Be sure to check out other FAQs on Disney cruises for specific things included in the price like Food, Accommodation, Kids Clubs, Adult Exclusive Activities and more. https://disneycruise.disney.go.com/faq/

Question

What ship will we be sailing on?

Answer

https://disneycruise.disney.go.com/ships/magic/ We will be sailing on the Disney Magic. Be sure to check out the link above to learn more about the ship

Question

What food is included in the cost of the cruise?

Answer

Breakfast Table-Service Dining and Buffet. Lunch: Table-Service Dining, Buffet, Quick-Service Bites, 24-Hour Room Service. Dinner: Table-Service Dining, Quick-Service Bites, 24-Hour Room Service, Kids Club Dining. Snacks (Most of the day and night): Quick-Service Bites, Ice Cream, 24-Hour room service

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