FAQs

Question

Dress Code

Answer

We are asking people to dress in resort attire or dressy casual. We will be on sand so heels with the exception of wedges are not encouraged.

Question

What if my RSVP changes?

Answer

You should be able to update the RSVP on this website. However, if it is after November 1st, please reach out to us directly.

Question

Restaurants at the Resort

Answer

Some restaurants require reservations which we encourage you to make when you check in. Some restaurants require closed toed shoes for men.

Question

Things To Do At The Resort

Answer

Water slides- 7 slides Wave pool Night club Children's center Beach activities Lazy River 18 holes of golf- extra charge An hour per day of non-motorized aquatic activities (Hobie Ct, kayaking, snorkeling, windsurfing)

Question

Never been to Mexico, Should We Tip?

Answer

Tipping is not mandatory however if you will be spending a lot of time at the pool drinking, tipping will go a long way aka faster service. You do not need to convert your money to pesos. They accept the dollar. I would suggest bringing cash for tipping, if you need to get a ride somewhere, buying something on the beach etc.

Question

What If I Forget Something?

Answer

The resort has a gift shop on site. Be prepared to pay a lot extra for your items than normal. Example- sunscreen there will be $20 (oof)

Question

Cancun Airport

Answer

Exiting the airport and looking for your shuttle can be overwhelming. You will be yelled at by a million taxi companies. Make sure you have your shuttle company name and booking reservation available. Take a screen shot before leaving the US. You have free internet in the Cancun airport when you step outside you disconnect.