FAQs

Question

What is included in the hotel cost?

Answer

Basically Everything! Dreams Natura is an Unlimited-Luxury All-Inclusive Experience: Dining & Drinks Gourmet a la carte restaurants, buffets, grill, café, and ice‑cream parlor — no reservations needed, 24-hour room service, World Café for late-night bites, Unlimited international and domestic top-shelf spirits, wines, juice, soft drinks, beer. Convenience & Service 24-hour room and concierge service, daily refreshed mini-bar, and maid service. Pool and beach wait service, and no wristbands required. Wi‑Fi throughout and gratuities & taxes included. Amenities & Entertainment Multiple pools (including activity, infinity, adults-only, children’s splash pool), lazy river, water park, and aerial Rollglider ride. Organized daytime activities (like classes, theme parties, entertainment, cooking, dancing, yoga) and nightly shows. Children’s and teen clubs: Explorer’s Club (ages 3–12) and Core Zone (ages 13–17) Spa & Fitness Dreams Spa by Pevonia® with cenote-inspired design, full hydrotherapy circuit, VIP cabins, treatments, juice bar, salon services. Onsite fitness center, tennis, and non‑motorized water sports (kayaking, snorkeling, water volleyball, aqua aerobics) Extra Perks & Optional Upgrades Manager’s reception, complimentary in-room Wi‑Fi, valet and self parking. Golfers enjoy free greens fees at nearby professional course

Question

What is the best airport to use?

Answer

Cancun International Airport

Question

Transporation to and from the Airport?

Answer

When you book through our travel agent Barefoot Bridal, they will arrange your transportation to and from the Cancun International Airport. Please share your travel information on the link provided on the Travel Page.

Question

What if we want to stay at another resort?

Answer

That is okay! However, Dreams Natura will require guests to purchase a day pass to enter the resort.

Question

What do I wear?

Answer

Great question! Here are some links to find some inspiration. Welcome Party: https://pin.it/6H9wbslCE Wedding Day: https://pin.it/hXzwqh551