Loading
Loading
Loading
Loading
Loading
Loading
July 3, 2022
cancun, mexico
#SheSaidReYES

Carlos & Maggie

    Home
    FAQs

FAQs

Question

When do I need to RSVP and book a room?

Answer

We ask that you please RSVP and submit a $200 room deposit by December 8th, 2021. You can head over to our RSVP page and submit your response there and book and submit your room deposit through the link on our travel page.

Question

Are there payment options?

Answer

Great question! Final payments are due March 18th, 2022. After you submit your $200 deposit through our booking site by December 8th, you will be able to log back on and make multiple payments of different denominations until March 18th.

Question

I have questions about travel; is there someone who can assist?

Answer

Yes! Please reach out to Julie at julie@sunspirittravel.com

Question

What are the Covid protocols in Mexico?

Answer

Effective 11/8/21, all U.S. citizens who are unvaccinated will be required to show a negative COVID-19 test taken within 1 day of departure to the U.S. This new policy is a change from the previous 3 day requirement, which remains in place for vaccinated travelers. For more information, please visit the CDC website (cdc.gov) and the U.S. State Department website (travel.state.gov) or contact your airline. Effective for new bookings made on or after 11/15/21, the resorts are pleased to continue to offer complimentary antigen testing for guests staying in a club-level category or higher for 3 nights or more. Additionally, antigen testing is still available for all guests staying in other room categories for a nominal fee that may vary by destination. For all bookings made before 11/15/21, complimentary antigen tests will be honored regardless of the room category booked. For more information visit- https://www.amrcollection.com/en/about-us/clean-complete-verification/mexico-caribbean

For all the days along the way
About ZolaGuest FAQsOrder statussupport@zola.com1 (408) 657-ZOLA
Start your wedding website© 2025 Zola, Inc. All rights reserved. Accessibility / Privacy / Terms