FAQs

Question

Where can I ask travel questions/hotel room questions?

Answer

Our Facebook group, where our travel agent is a member! It's called "WeddingKreishers" on Facebook.

Question

What shoes should I wear?

Answer

This is mostly for the ladies... :) We are getting married on the beach... so feel free to take off your shoes! And our reception is on a turf-artificial grass area... so it would be best to wear a chunky heel/sandal... something that won't sink into the grass.

Question

What are the room rates at Dreams Playa Mujeres?

Answer

Rates are nightly / per person & include the room & all-inclusive package. Roundtrip/nonstop airport transfers will be added for each guest at $45 per person. Child rates are only valid when rooming with 2 adults. Children between ages 3-12 will be charged $78 per night in all categories + the cost of airport transfers. Junior Suite Garden View: Occupancy: 1 Adult 2 Adults 3 Adults Nightly Rates $286 $360 $534 Junior Suite Pool View: Occupancy: 1 Adult 2 Adults 3 Adults Nightly Rates $315 $394 $585 Junior Suite Ocean View: Occupancy: 1 Adult 2 Adults 3 Adults Nightly Rates $386 $484 $720 Preferred Club Junior Suite Ocean View: Occupancy: 1 Adult 2 Adults 3 Adults Nightly Rates $608 $608 $909 Preferred Club Junior Suite Swim Out Ocean View (no children allowed): Occupancy: 1 Adult 2 Adults 3 Adults Nightly Rates $716 $716 $1068

Question

What is "preferred club"?

Answer

Personalized check-in and check-out, Daily continental breakfast service, Afternoon hot and cold hors d’oeuvres, Exquisite desserts and premium liquors, Access to Preferred Club lounge and bar, Complimentary computer access, Preferred Club suites in premium locations, Upgraded mini-bar, Upgraded bath amenities, Complimentary newspaper in-suite every day (English or Spanish), Special concierge service, Access to exclusive dining option for daily à la carte breakfast in Maris restaurant and in Oceana restaurant, Exclusive spa privileges, Preferred Club beach area, Preferred Club suites in premium locations, Access to the Lazy River at the Preferred Club Villa section.

Question

Is there a kids club for the kiddos/childcare?

Answer

Kids and teens can have their own adventure. Explorer's Club For Kids ages 3-12, offering video games, big screen movies, and crafts, treasure hunts, sandcastle contests and even a camping adventure. Open daily from 10 a.m. – 6 p.m. Core Zone Teens Club for ages 13-17, features daily activities, social activities like bonfires and disco mixers and a vast array of sports and games for teenagers. Open daily from 10 a.m. – 6 p.m.

Question

Are there babysitters on property?

Answer

Yes. The babysitters on property are: Experienced with children, Over 18 years ol, and Employees certified by the Resort. Service hours: 24 hours available Minimum of hours for the service: 3 hours on each service. Cancellation Policy: The cancellation must be made within a minimum of 4hrs prior to the service or $25usd will be charged as a penalty on cash. Payment: The payment of the babysitting service must be paid directly to the baby sitter and cannot be charged to the parent/guardian’s folio. In the case of any eventual precluding, the parent/guardian arriving at the established designated time of conclusion of the service, he/she accepts the responsibility of payment for any additional charges resulting of the delay. Rates: $20 USD per kid, per hour. $30 USD per two kids, per hour. To ensure safety and security of your family: ( The maximum number of children per babysitter is regulated and limited to 2 children. Note: Any service after 07:00 pm will have an additional charge for the babysitter´s transportation. The cab´s cost will be covered by the parent/guardian on all the services. The cost of the cab is $20 USD per event. *After 1:00 am $35usd will be charged for reimbursement purposes for babysitter´s transportation.