FAQsFAQs
Question
What is the deadline to book my room within the wedding group and when are payments due?What is the deadline to book my room within the wedding group and when are payments due?
Answer
RSVP's and payments are due by October 15th, 2026.
Question
Do I have to book in the room block?Do I have to book in the room block?
Answer
Yes, we have reserved rooms especially for our guests. In order to attend our private wedding events, guests must reserve their rooms within our Wedding Group and not by any other means. To book within our Wedding Group, please visit the link below. Thank you for honoring our request to book your room only within our Wedding Group. If you have any travel-related questions, please contact our dedicated travel agency Luxury Travel Boutique via email at info@experienceluxetravel.com.
Question
Are kids welcome?Are kids welcome?
Answer
No! Y'all know us, lol. Our wedding will be an adults-only (18+) celebration. We want our guests to relax, enjoy the stay, and celebrate with us without the need for a babysitter on standby. We truly appreciate your understanding and can’t wait to celebrate with you.
Question
Can I bring a guest?Can I bring a guest?
Answer
No, as much as we’d love to celebrate with everyone, our venue has limited space and we want to keep our wedding intimate with only our closest family and friends. For this reason, we’re unable to accommodate additional guests or plus-ones. We hope you understand, and we can’t wait to celebrate with you!
Question
Is there a dress code for the wedding?Is there a dress code for the wedding?
Answer
Yes, Semi-Formal/ Beach. For inspiration and color scheme, please see the "Attire" tab.
Question
Do I need a passport?Do I need a passport?
Answer
Yes, every person traveling to Mexico will need a valid passport book. If you do not have a passport book, you should apply for one ASAP as the process can take several months. Your passport book should not expire within 6 months AFTER travel. Even though your passport may be valid, the airline can deny boarding if your passport expires within 6 months AFTER travel. Do not risk it, renew if you are due!
Question
Which airport do I fly into?Which airport do I fly into?
Answer
You will be flying into Cancun International Airport.
Question
How do I book flights to Cancun, Mexico?How do I book flights to Cancun, Mexico?
Answer
Please book flights directly with your preferred airline. Please ensure the name listed on your airline reservation matches your passport book exactly. The travel agency recommends using Google Flights to find the best price.
Question
How do I get from the airport to the hotel?How do I get from the airport to the hotel?
Answer
Roundtrip airport transportation can be added to your hotel reservation at the time of booking. You may choose from shared or private. Please see the travel website under the "Travel" tab for further details.
Question
Do I have to stay at Majestic Elegance Costa Mujeres to attend the wedding?Do I have to stay at Majestic Elegance Costa Mujeres to attend the wedding?
Answer
Yes, our wedding is being held at a private, all-inclusive resort, and in order to attend the festivities, all guests will need to stay on property. This way, we can all relax together, share the same beautiful backdrop, and turn the whole week into one big vacation with the people we love the most!
Question
When do I need to arrive at the hotel?When do I need to arrive at the hotel?
Answer
It is highly recommended to arrive no later than 2 days prior to the wedding to ensure that you arrive in time for the wedding as well as our pre-wedding events.
Question
How do I RSVP to the wedding events?How do I RSVP to the wedding events?
Answer
Please go to the RSVP tab on this website and enter your name. Please also remember to book your room within our dedicated wedding group.
Question
Is the resort all-inclusive?Is the resort all-inclusive?
Answer
Yes, the resort is all-inclusive and includes food, beverages, housekeeping, entertainment and more!
Question
I have a food allergy or dietary restriction, can I make a special request?I have a food allergy or dietary restriction, can I make a special request?
Answer
Yes, please add any allergies or dietary restrictions to the RSVP.
Question
Can I take photos and videos during the ceremony?Can I take photos and videos during the ceremony?
Answer
No, we’ve chosen to have an “unplugged” ceremony so we can all be fully present in the moment. We kindly ask that you put away phones and cameras during the ceremony. Our amazing photographer will capture every smile and tear so you can relax, be in the moment, and enjoy the magic with us. Instead, please save your battery/ storage for the reception, where you'll be able to take as many pictures and videos as you'd like!
Question
If I have questions regarding travel or the resort, who should I contact?If I have questions regarding travel or the resort, who should I contact?
Answer
Our dedicated travel agency Luxury Travel Boutique at info@experienceluxetravel.com or 419-877-7897. The agency's normal operating business hours are Mon-Fri 9AM-5PM EST. Emails and phone calls are returned within one business day.
