Yes, you will need a current up-to-date passport for travel. If your passport is valid for less than 6 months prior to the expiration date, you will not be able to travel to Mexico.
We encourage you to book as soon as possible.
We encourage you to have your reservation paid in full by September 21st. Please contact Rita Caracola. She can further direct you on flight costs, flight availability, and payment schedules.
Yes, the resort has it's own water supply.
No, the resort has outlets that fit U.S. plugs.
You need to contact your phone company and let them know you will be out of the country. The resort has free wifi, so you may text from the resort. However, if you would like to make calls, you need to contact your wireless provider to do this. It is a good idea to contact your credit card company if you plan to make purchases in Mexico. Everything on the resort is paid for prior to your arrival as this is an all-inclusive property.
Yes, the hotel is very safe. It is located on a private beach. Also, the resort is completely gated.
The hotel has a steamer located in each room, in case you need to steam your clothes. Also, the hotel provides shampoo, conditioner, and body wash. On the beach, the beach bar has sunscreen and aloe available for you to use, free of charge. Any other items you might need can be found at the hotel gift shop.
Cancun observes Eastern Standard Time (EST) year-round.
The average temperature is 78 degrees Fahrenheit. The highs are in the low 80s and lows are high 60s.