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FAQs

Question

Where should I book my stay?

Answer

Please book your stay using our personalized room block link. We were able to add 5 additional rooms at Garza Blanca (another on property resort), which offers a secondary more affordable all-inclusive option for our guests. Hotel Mousai Link: https://puertovallarta.hotelmousai.com/wedding-groups/brandon-sabrina Garza Blanca Link: https://puertovallarta.garzablancaresort.com/wedding-groups/brandon-sabrina Please note that guests not staying at Hotel Mousai or Garza Blanca will only be permitted on-site for the wedding and reception and must depart immediately afterward 😔

Question

When should I RSVP by?

Answer

Please RSVP as soon as possible, however the cut off to book your room using our room block link is end of July!

Question

Why did your room block link list the discount as 0.8%??

Answer

We know the Hotel Mousai link had the discount listed as -0.8% - PLEASE KNOW THIS WAS NOT ACCURATE!! This was an error and not reflective at all of the actual discount amount. If you compare to the hotel's website, even during their major sales when they discount rooms up to 30% off, OUR ROOM BLOCK WAS STILL CHEAPER. The 0.8% reflected an additional small amount off on top of the already substantial discount booking through our link. So in reality the discount was >30%, and this weird error on the site just added some extra stress and drama to our lives lol

Question

When and Where should I be for the boat cruise welcome event?

Answer

Transportation will be picking up all guests from the Hotel Mousai lobby at 5:15 PM sharp on Thursday. Puerto Magico requires that all guests check in 1 hour before the charter. Hence we need everyone to start gathering down in the lobby at 5 PM in their finest white attire on Thursday 11/6 Also there will only be apps served on the boat, so we recommend eating before we leave!

Question

Why Hotel Mousai?

Answer

We stayed at Hotel Mousai during our vacation in 2024 and immediately fell in love with the place. The food is incredible, with a wide variety of on-site restaurants to choose from including Michelin-starred chefs. The rooftop infinity pool, offering breathtaking ocean views, is truly a dream. The drinks and service are exceptional, and the rooms are both funky and luxurious, complete with balcony jacuzzis and hammocks to soak in the scenery. We even stumbled upon a wedding reception being set up on the Orange Deck, and it was in that moment we knew this was where we wanted to host our own reception when we return this November. Our time at Hotel Mousai was unforgettable, and we can’t wait to share this special place with all of you on our big day!

Question

Can I bring a date?

Answer

Yes all plus-ones are welcome - we just ask that you let us know in advance if you plan to bring a guest so that we may accommodate them :)

Question

Is Puerto Vallarta safe?

Answer

Puerto Vallarta is one of the safest cities in Mexico, and its water is rated as high-quality and perfectly safe for consumption. However, since you’ll be staying at an all-inclusive resort, feel free to stick with bottled water if that’s your preference!

Question

What will the weather be like in November in PV?

Answer

High of 86 and Low of 70 for November in PV

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