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Samantha & Matthew

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FAQs

Question

Will there be transportation from the airport to the hotel?

Answer

Yes! Included in your stay at the Fives Beach Resort is transportation to and from the Cancun airport, coordinated by our Wedding Planner/Travel Agent, Lori. Please ensure prompt coordination with flights and travel plans with her, so that all arrangements can be made prior to arrival.

Question

Is the resort kid friendly?

Answer

Yes! The Fives Beach Resort is a family friendly resort and they also have a fully supervised Kids Club for when the adults want some alone time :) Experience the best all senses inclusive hotel in Playa del Carmen for kids and families. The Kids Club Playhouse offers fun supervised activities, including fitness classes, arts and crafts, and video games, for kids ages 4-12. Young vacationers love our playground, toy room, kid's pool, and the children's fitness center with ropes, parallel bars, trampolines, springboards and large floor pads.

Question

Can I stay outside of the Room block if I want?

Answer

Yes you can, however, we cannot promise transportation to and from Fives Beach Resort for the event. You would need to obtain a day pass for each person to attend the event and if the resort is fully booked, you may not be granted a day pass

For all the days along the way
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