FAQs

Question

What should I expect during the trip?

Answer

Please relax and enjoy yourself, You will often find us at the pool and hope to have plenty of time to hang out with everyone. The day of the wedding is the only time we have set activities scheduled. We ask all guests to join the WhatsApp group so we can keep in touch with everyone and discuss activities during our trip.

Question

What is the Tipping Etiquette

Answer

Although Gratuities are included with your room package, Tips are always welcome and we have found that providing tips leads to exceptional service. We typically tip a dollar while at the bar and 3-5 during meals and tip the golf cart drivers 1-2 dollars. This is not at all expected and many guests do not tip at all. If you plan on tipping US dollars are accepted, but it is difficult to break large bills while at the resort so bringing a lot of singles is helpful.

Question

Are you registered anywhere?

Answer

We recognize that many of you will be traveling a long distance to be with us on our special day. Your presence is truly enough, no gifts please.

Question

How can I find out more information about the resort?

Answer

Please download the app with the following link for resort information including dinning info, activity schedule and more. https://play.google.com/store/apps/details?id=com.mo2o.iberostar