FAQs

Question

WHAT ARE THE COVID-19 REQUIREMENTS?

Answer

Please visit Roundhill.com & visitjamaica.com/travelauthorization/ for the most up to date Covid-19 requirements. TO NOTE: Round Hill Resort offers Covid-19 testing ($100) on site for your return travel.

Question

WHAT AIRPORT SHOULD I FLY INTO?

Answer

Sangster International Airport (MBJ) is the closest airport to the hotel (25 min).

Question

HOW DO I GET FROM THE AIRPORT TO ROUND HILL?

Answer

Round Hill provides airport transfer from Sangster International. $45 for 1-4 persons / each additional person is at a cost of $12. To request airport transfer, please email Round Hill's airport concierge, Suzette Hylton at airportconcierge@roundhill.com or by calling toll-free at 800-972-2159. Please make sure to give your flight information and a list of persons you wish to include in your transport. Please Note: After clearing customs at the Sangster International Airport you should proceed to desk #19 in the arrival hall where Round Hill's airport concierge will meet you and assist you with your transportation to the resort.

Question

ADDITIONAL AIRPORT TRANSFER INFO/STEPS

Answer

Please follow the steps below upon arrival at the Sangster International Airport. 1. As soon as you disembark the aircraft you will proceed to the immigration hall where your arrival will be processed by the immigration staff. 2. You will then proceed to the customs hall where you will retrieve your checked luggage and clear customs. 3. Once you have cleared customs, proceed to desk #19 in the arrival hall. Here you will be met by Round Hill's airport concierge who will assist you to your transport that will take you to the resort. 4. Upon on arrival at the resort your driver will ask you to sign the transfer form. 5. If you have booked return transfer to the airport, please be sure to check with the front desk the day prior to your departure to confirm your pick up time.

Question

WHEN SHOULD I BOOK MY ROOM?

Answer

Group rate bookings can be made here: https://reservations.travelclick.com/96776?groupID=3211014#/guestsandrooms You should book your room(s) as soon as possible as rooms and villas book up quickly! Please reach out to reservations@roundhill.com or call 800.972.2159 if you would like to coordinate villa bookings with other guests.

Question

WHAT IS THE COST FOR THE DIFFERENT ROOM OPTIONS?

Answer

Oceanfront Hotel Room - $259/NIGHT + TAXES Deluxe Villa Suite - $359/NIGHT + TAXES Luxury Villa Suite - $499/NIGHT + TAXES PLEASE NOTE: All room reservations require a 3-night minimum stay to receive the group rate. If you are looking to book a private villa, you can multiply the above numbers x the number of bedrooms in that specific villa to inform the full cost.

Question

IF I'M STAYING IN A VILLA/VILLA SUITE, IS IT EASY TO GET TO THE MAIN PART OF THE RESORT?

Answer

Yes. All Villas are located within walking distance to the main part of the resort. Most guests prefer to walk, but if you require additional assistance in getting around the property, the Bellmen are there to help. Just call the front desk and they will send someone with a golf cart!

Question

WHAT IS THE WEATHER LIKE IN OCTOBER?

Answer

As a tropical island, temperatures will range from 75 to 85 degrees F. Expect lots of sunshine, occasional rain showers, and high humidity.