Loading
Loading
Loading
Loading
Loading
Loading
May 24, 2025
Mexico City, Mexico

Steph & Simon

    Home
    FAQs

FAQs

Question

Where can I get my hair and/or makeup done?

Answer

To book a service or ask for pricing, please contact FORIU via WhatsApp at +52 55 1289 1489 Promo code: STEPHANIE&SIMON

Question

Is there transportation to/from the Airport?

Answer

RIDESHARE Please note that Uber and Lyft are not permitted to enter the airport area. TAXIS Official airport taxis are available just outside the arrivals terminal in a designated loading zone. If you choose to take a taxi, please ensure it is a properly marked yellow airport cab with an airplane symbol. For those arriving at Terminal 2, head to Door 3 for taxi pick-up. CAR SERVICE You can also arrange a private car service by contacting Eric via WhatsApp at +52 55 8330 1274. Be sure to mention you are a wedding guest of Steph and Simon—he and his team will take great care of you!

Question

Is there transportation to and from the wedding venue on Saturday?

Answer

Yes! Shuttle transportation will be provided to and from the wedding venue on Saturday. Shuttles will depart from the Four Seasons Hotel lobby between 7:30 PM and 7:45 PM—please be ready to leave by 7:30 PM. *Departure times may differ for immediate and extended family of the bride and groom. Return transportation will be available later in the evening from the venue back to the hotel.

Question

Is there transportation to and from Sunday’s event?

Answer

Yes! Shuttle service will be available to and from Sunday’s event, with pick-up and drop-off at the Four Seasons Mexico City. Please be ready to leave by 1:30 PM.

Question

When should we fly in and out of Mexico City?

Answer

ARRIVAL We recommend booking an early flight on May 23rd to ensure you arrive in time for the Shabbat Dinner and Welcome Party that evening. Of course, you’re more than welcome to arrive before the 23rd if you’d like some extra time to explore, unwind, or ensure you arrive with plenty of time to spare. DEPARTURE Monday is Memorial Day, so we hope everyone will stay through to Monday! For those departing on Sunday, please note that Sunday's event will wrap up around 6:30–7:00 PM.

Question

Where do I fly into?

Answer

You’ll fly into Mexico City International Airport (Benito Juárez).

Question

What is the Attire?

Answer

Shabbat will be cocktail elegant. The wedding festivities will be Black-Tie, and we kindly ask guests to avoid neutral colors such as champagne, beige, taupe, and similar shades. Tuxedos are strongly preferred for men. *Please note that the venue has cobblestones, so you may want to reconsider wearing stilettos for your comfort. Xochimilco on Sunday will be casual chic—dress comfy and cute (no heels)! For any questions regarding attire, please reach out to Maid of Honor, Madelyn, at madelyn@swoonworthytravel.com.

Question

How do I book my hotel?

Answer

Please visit the "Travel" page on our website for more information.

Question

Are kids invited to the ceremony and reception?

Answer

Even though we adore your little ones, due to the late timing of the ceremony, we kindly ask that only the children of the bridal and groom’s parties attend. We love you all and appreciate your understanding!

Question

I am staying at the Four Seasons. How can I extend my stay beyond May 23–26?

Answer

If you’re staying at the Four Seasons and would like to extend your stay beyond the 3-night block (May 23–26), here’s how to do it: 1. Use the room block link to reserve your initial 3-night stay (May 23–26). The link is only for these dates and cannot be used to book additional nights, but completing this reservation will secure the discounted rate and room availability within the block. 2. Contact the hotel via phone or email with your reservation confirmation number to request additional nights. The hotel will assist you in extending your reservation and ensuring the discounted rate applies to the extra nights. **Please note that additional nights are subject to hotel availability, and the discounted rate can be applied for up to 3 nights before or after the room block dates (May 23–26, 2025).

Question

Is travel assistance available?

Answer

Yes! Please reach out to Swoon Worthy Travel® at madelyn@swoonworthytravel.com.

For all the days along the way
About ZolaGuest FAQsOrder statussupport@zola.com1 (408) 657-ZOLA
Start your wedding website© 2025 Zola, Inc. All rights reserved. Accessibility / Privacy / Terms