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FAQs

Question

Who do I contact with travel questions?

Answer

For anything related to your stay—room reservations, transfers, upgrades, or general travel questions—Tiffany and Michelle will be your main point of contacts and happy to assist. tiffany@mkluxurytravel.com + michelle@mkluxurytravel.com

Question

Who do I contact for wedding-related questions?

Answer

For anything related to the wedding events, schedule, dress code, or on-site details, please contact our wedding planner, Ashley Howard. She is your go-to resource for all wedding-day information and will be happy to help with anything you need throughout the weekend. ashley@honeyandhiveevents.com

Question

What do I wear?

Answer

WELCOME PARTY | Dress Code Resort Chic Think elevated vacation style—effortless, stylish, and perfect for a warm Riviera Maya evening. Flowy dresses, polished sets, linen pieces, and smart-casual looks are all great choices. Comfortable sandals or wedges are ideal. Keep it relaxed, fun, and beach-vacation chic. WEDDING DAY | Dress Code Tropical elegance is the vibe 🌴 Women Cocktail dresses, flowy midi or maxi dresses, elevated sets, or chic jumpsuits are perfect. We encourage hues of berry, marigold, or botanical green, though classic neutrals are always welcome. Solid colors or subtle prints photograph beautifully and suit the setting perfectly. Please see the Gallery tab for a color palette pic. Footwear: Comfortable sandals or wedges are ideal. Please avoid stilettos, as the celebration will take place outdoors. Men Light, neutral suits in beige paired with a white or ivory shirt are ideal. Dress pants with a button-down or a lightweight sport coat are also great options. Feel free to incorporate berry, marigold, botanical green accents or white/beige - such as ties or pocket squares—to complement the wedding palette. Please see the Gallery tab for a color palette pic. Footwear: Loafers or dress shoes in light or neutral tones are perfect. Breathable, comfortable styles are recommended for outdoor events.

Question

What is the color Palette?

Answer

Please see the "gallery" tab so view our color palette. Botanical green, marigold, or berry tones. Beige is always a beautiful and complimentary option. We invite guests to dress within these tones on the wedding day, though it’s not required.

Question

How do I book my flights?

Answer

Guests will book their own flights to Cancun International Airport (CUN). After booking, please submit your flight information to our travel agents, and they will arrange your airport transportation to and from Grand Velas Riviera Maya.

Question

How do I book my stay and airport transfers?

Answer

All resort reservations and airport transfers will be arranged through our travel agents, Tiffany and Michelle. Please use the booking link provided on the TRAVEL PAGE to complete your client registration form. Tiffany and Michelle will secure your room under our negotiated wedding room-block rate and coordinate your round-trip airport transfers once you share your flight details with them.

Question

Do I need a passport?

Answer

Yes. A valid passport is required for travel to Mexico. Please make sure your passport is current and valid through your full travel dates (ideally 3-6 months beyond your return date). We recommend checking this early in case renewal is needed.

Question

How many people can be in a room?

Answer

Please reach out to Tiffany at tiffany@mkluxurytravel.com for any hotel related questions! 3 adults MAX or 2 Adults and 2 children MAX are allowed per room.