FAQs

Question

Resort Transfer

Answer

Free airport transfer includes 1 private round-trip transportation per room reservation; vehicle occupancy applies based on Seasons Transfers policies. Service is to and from Cancun International Airport, Punta Cana International Airport, or Montego Bay International Airport to the booked hotel. Free airport transfer is only available for suite-only stays of minimum three nights, made directly through The Excellence Collection official websites or its reservations center (the airport transfer is not included in the “Suite + Flight” option). Transportation Service (if included) Must be programmed directly through Seasons Tours at transfers@seasonstours.com

Question

Dresscode

Answer

Tropical colors encouraged. Our wedding will include bright florals, pineapples and monstera plants.

Question

Welcome Party

Answer

Our Welcome Party will include a 1 hour cocktail event on Thursday August 8. The tentative time will be from 6-7 (subject to change if space is unavailable during that time)

Question

Pool Party

Answer

We would love all of our friends and family to meet at the pool from 12-2 on Friday August 9 if you are able

Question

Ceremony + Reception

Answer

Ceremony will be on the beach at 5 PM Cocktail Hour will be at the Grand Palapa at 6 PM Reception will be at the Grand Palapa at 7 PM