FAQs
Question
How do I book my lodging & inquire pricing?
Answer
Do not book online. Please do so with our travel agent Charmaine, we have a room block! She can be reached at 262-787-0048 or char@hauteglobaltravel.com
Question
What is the Dress code?
Answer
Formal bright fun colors. Pinterest board has inspo pictures. https://pin.it/4bXWu4lvk
Question
How do I book my flight?
Answer
You have two options for booking your flight: 1. Through our travel agent, Charmaine- She can assist you with finding the best flights and potentially offer special pricing or discounts. 2. Independently- If you prefer to book on your own, feel free to do so!
Question
When are the bride and groom arriving and leaving Riviera Maya?
Answer
Joey and Crystal are arriving Tuesday May 6th and leaving Tuesday May 13th.
Question
When should I come and when should I leave the resort?
Answer
We recommend arriving Thursday morning, May 8th, and departing Monday morning, May 12th. Leaving on Sunday while still recovering from the weekend doesn't sound ideal, so we suggest staying until Monday for a more relaxed departure.
Question
What is included in my stay?
Answer
At El Dorado Royale, Casitas, & Generations, your stay includes: All-Inclusive Meals & Drinks: Unlimited gourmet meals, snacks, premium alcohol, house wines, and champagne. Round-Trip Transfers: Transportation to and from the resort is covered. Activities & Experiences (to name a few): Relax on the stunning Maroma Beach with activities like snorkeling, wave-runners, kayaking, paddleboarding, and catamaran cruises. Visit the ecotourism ranch to meet rescued animals, swim in a cenote, or explore underground caves on a guided tour.
Question
What are more details about the resort?
Answer
El Dorado Royale: Your dream getaway awaits. Enjoy gourmet dining and create unforgettable moments at this adults-only resort. El Dorado Casitas: This exclusive adults-only retreat is a haven of tranquility, surrounded by lush tropical beauty and ideal for relaxation and romance. Generations: A family retreat blending the tranquility of the Caribbean with direct access to cultural and natural attractions, offering the perfect balance of relaxation and adventure. All three resorts are connected to one another and can be walked end-to-end within ~15 or so minutes!
Question
What type of documents do I need?
Answer
All guests will need a valid passport to travel. If you don’t currently have one, or if yours is expired, we strongly recommend that you start the process of obtaining or renewing your passport as soon as possible. Passport processing times can vary, but on average, it can take 6-8 weeks for standard processing. Expedited services may be available for an additional fee.
Question
Are kids allowed to come to any of the events?
Answer
Unfortunately no. Only the Baker/Babyar nephews and nieces are invited.