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Make sure to RSVP as soon as you can!
Make sure to RSVP as soon as you can!
November 25, 2022

Ayanna & Azhar

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    FAQs

FAQs

Question

Vamos! How do we Book?

Answer

Yay! We are so excited! Please see the Travel Tab for a detailed explanation on how to book as well as take a look at the link below for additional details. https://docs.google.com/presentation/d/1R_PmXe0cL3Aqwf2gDyytp_A0XRzzCJqZMWgcAxeMwMk/edit?usp=sharing Please make sure to RSVP to us at the following email azharandayanna@gmail.com

Question

On the resort's website, I'm experiencing difficulties booking a room. So, what do I do now?

Answer

Oh Man! We are sorry you are experiencing difficulties. You can contact the resort at +1 809-552-0150. Make sure you inform the agent of the group code or you will be charged the regular rate. You will only be able to confirm your reservation with the discount rate by providing the group code "19982003"

Question

When is the Deadline to Book?

Answer

Please try to book as soon as possible to ensure the best rates and availability. Flight + Room Deadline: July 15th, 2022 Room Only Deadline: There is no hard deadline, but please be aware that rates will fluctuate based on availability as we get closer to the date.

Question

What is the resort's cancellation policy?

Answer

For bookings made directly on the resort website, reservations canceled from the time the reservation is made until 4 days prior to arrival date will incur a fee of $50.00. Reservations canceled within 3 days of arrival date will be charged a penalty of 2-night’s stay. No show reservations will be charged a penalty of 2-night’s stay. For both (Transat + Sunwing) packages

Question

What about COVID?

Answer

As of now there is no COVID testing requirement to enter the Dominican Republic, but this could always change. Please keep an eye out to monitor any changes in requirements. We also recommend everyone purchase COVID travel insurance in the event that something does change.

Question

Does the resort provide COVID testing for returning home?

Answer

The resort provides both Antigen and PCR On-Site testing. Please check your home country's travel guidelines to find out what COVID test is required for your return home. On-site Antigen Testing Appointments required: Yes Cost: Free Processing time: Up to 24 hours Contact: Concierge On-site PCR Testing Appointments required: Yes Cost: $80 USD Processing time: Up to 36 hours Contact: Concierge Please note that all prices are approximate and subject to change without notice. Please contact the resort for the most up to date pricing information.

Question

Will there be a shuttle to and from the resort?

Answer

Shuttle service will be included in the Toronto Package rates If you are booking room only, Please contact Gala Travels for more information

Question

What are the Prayer Times in Punta Cana?

Answer

Approximate Prayer Times: Nov 23, 2022 FAJR - 5:28 a.m. DHUHR - 12:20 p.m. MAGHRIB - 5:55 p.m. Nov 24, 2022 FAJR - 5:29 a.m. DHUHR - 12:20 p.m. MAGHRIB - 5:55 p.m. Nov 25, 2022 FAJR - 5:29 a.m. DHUHR - 12:20 p.m. MAGHRIB - 5:55 p.m. Nov 26, 2022 FAJR - 5:30 a.m. DHUHR - 12:21 p.m. MAGHRIB - 5:55 p.m.

Question

What should we wear?

Answer

All attire suggestions can be found on the below link: https://docs.google.com/presentation/d/1qlAtO3skbS3o3NheLlo5Ubh_3p9zaiPyRI7NMc7FDcw/edit?usp=sharing

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