FAQs
Question
Do I have to stay at the resort?
Answer
All events take place at Paradisus Cancun, and we have negotiated a special discounted group rate for our wedding from December 10-13. Staying on the property helps avoid any issues with attending the various events. Additionally, if you stay offsite you must purchase a pass from the resort to attend the events on the property ($75 per event, per person). If you have any further questions, please email us at austinandsurina@gmail.com
Question
How do I book my room?
Answer
Use this link to reserve your room: https://events.melia.com/en/events/paradisus-cancun/Surina-Gangwani---Austin-Reed-wedding As a reminder, booking through our unique hotel link is required in order to be included in wedding festivities. 1. Select your room type and complete the reservation instructions. Note: your card will NOT be charged immediately. 2. Once you reserve your room, you will receive an email from Cynthia Arenas from Melia (Paradisus) within 1 week to complete a ONE NIGHT deposit payment. 3. The remaining balance is paid when you check into the resort in December!
Question
Am I invited to participate in all of the wedding events?
Answer
Yes! Your stay at Paradisus includes the Sangeet, Baraat, Ceremony, Veg Lunch, and Reception festivities!
Question
Is there a shuttle service from airport to the hotel?
Answer
Yes! We will be arranging several one-way shuttle services from the Cancun (CUN) airport for guests to use to arrive at the hotel.
Question
Is there a shuttle service after the wedding to the airport?
Answer
Due to various departure times & dates with the wedding group, we encourage guests to book a taxi or hotel shuttle service to return to CUN airport.
Question
Is it safe to travel to Mexico?
Answer
Yes! Millions of visitors travel to Cancun every year without incident and tourist zones are highly protected. Mexican authorities maintain a heavy, visible security presence in the Hotel Zone and at major transit hubs to ensure the safety of visitors.
Question
What is a Sangeet?
Answer
A Sangeet is a vibrant, pre-wedding Indian ceremony, translating to "sung together" from Sanskrit, where families celebrate the upcoming union with music, dancing, and performances. It is common in most Indian weddings, serving as a joyous, often informal party to break the ice.
Question
What is a Baraat?
Answer
A baraat is a joyful, high-energy North Indian wedding procession where the groom travels to the venue on a horse, carriage, or car, accompanied by dancing family and friends (the baraatis) to live music. It signifies the groom's journey to marry the bride, merging the two families, and is a major, vibrant, and celebratory part of the wedding day.
Question
What is a Shaadi?
Answer
Shaadi is a Hindi/Urdu word that translates to "marriage" or "wedding" in English. In South Asian culture, it often refers to the traditional multi-day celebration of a marriage, encompassing various cultural customs, rituals, and ceremonies.
Question
Is Melia the same as Paradisus?
Answer
Paradisus is Meliá Hotels International's luxury, higher-tier brand, offering a more upscale, all-inclusive experience with premium dining, elegant architecture, and attentive service.
Question
What are other room booking resort rules?
Answer
Resort Rules: - A minimum of three nights stay is required at booking 12/10-12/13 with the opportunity to add days at the same rate 3 days before and/or after the wedding weekend. - Booking through the hotel link is required in order to be included in wedding festivities. If you choose to stay offsite, you will incur an additional $75 fee per person, per event to be on the hotel premises. - Maximum capacity in room: Junior Suite: 2 adults and 2 children (up to 12 years old) OR 3 adults and 1 child (up to 12 years old). Quad occupancy is not permitted. Children 0-12 are free. - All-inclusive rates provide unlimited food, beverage, and access across the resort, room service delivery fee of $5 applies.
