Loading
Loading
Loading
Loading
Loading
Loading

FAQs

Question

When do I need to reserve my room and how much will it cost?

Answer

11/19/2026 is the deadline for reserving your room. All room changes and 60% of your room payment are due on this date as well. You can book anytime before that with a $150 down payment. (The earlier you book the better chance you have of getting the room you would like). Final payment for room is due 02/04/2027.

Question

About how much should I expect to pay to attend this wedding?

Answer

If you plan on staying 4 nights and sharing the cheapest room with one person: $237 per person per night so around $948 for each person’s stay. It will be a little extra to get your own room and a little cheaper if you have 3 people in your room. Flights are approximately $500-$800 depending on when you buy and what days you fly.

Question

How many nights do I need to stay?

Answer

3 minimum (4/15-4/17) but you are welcome to stay for as many nights as you would like. We recommend staying at least 4 nights (4/15-4/18). Chase and ashley will be staying 4/15-4/20

Question

How do I book my room?

Answer

Make sure you book using the link under the “Travel” tab on our website to ensure you get the group rate using the code 0417. If you have any questions about travel or booking please contact our travel agent Giliane using this email guests@paradiseweddings.com . You can also call her (877) 737-0177

Question

Can I upgrade to a nicer room?

Answer

Our room block includes mostly junior suite garden view, junior suite beach side, and junior suite ocean view rooms. If you would like to upgrade to a nicer room (loft suite, swim up suite etc.) please contact our travel agent Giliane using this email address guests@paradiseweddings.com

Question

How many people can stay in one room?

Answer

A maximum of 3 people to one room

Question

Is the resort all-inclusive?

Answer

Yes! The price of your room includes all food and drinks at the resort. Spa and special services are available at an extra cost.

Question

Do I need to make reservations at the restaurants?

Answer

It is recommended to make reservations for each dinner when you arrive at the resort but not required. Making reservations early guarantees you can eat at the restaurants you would like to eat at and at a decent time. You will not need to make a reservation for Saturday 4/17 as we will be having dinner served at the wedding reception.

Question

How far is the resort from the airport?

Answer

About 35-45 minutes from the Cancun airport. You are able to book a private shuttle through the resort when you reserve your room for around $80 or you can take a taxi/uber when you land.

Question

Does the price of my room include travel?

Answer

No. You will need to book your flights separately.

Question

Do I still have access to the Grand Palladium Family-friendly side if I stay on the TRS Adults-only side?

Answer

Yes! Everyone staying at the TRS Adults-only resort have full access to the Grand Palladium including all pools and restaurants