FAQs

Question

When Should I RSVP By?

Answer

June 30th, 2025

Question

What should we know about international travel?

Answer

A valid passport is required for travel to Mexico. Please make sure your passport isn’t expired and has at least six months of validity beyond your travel dates.

Question

What documents do U.S. green card holders need to travel to Mexico?

Answer

U.S. lawful permanent residents (green card holders) do not require a visa to enter Mexico for tourism purposes. However, you must carry: A valid, unexpired passport from your country of citizenship. Your valid, unexpired U.S. Permanent Resident Card (Green Card). Both documents must be valid for the duration of your stay in Mexico.

Question

What airport should I fly into?

Answer

We recomend you book your flight into Cancun International Airport (CUN). More details on our Travel/Accommodation section!

Question

What are the customs wait times at Cancún International Airport?

Answer

Wait times can vary. Some travelers have reported breezing through customs in as little as 10 minutes, while others have experienced waits of up to 3 hours, especially during peak weekend arrivals. To minimize wait times: Arrive during off-peak hours if possible. Complete any required forms in advance. Stay informed about your terminal and gate information.

Question

Are you registered anywhere

Answer

Yes! You can find all the details on our Registry page. We’re so grateful for your love and support, and gifts are completely optional.

Question

Can we contribute to your honeymoon or newlywed fund?

Answer

Absolutely. If you’d like to help us kick off married life or contribute to our honeymoon adventures, we’ve set up a newlywed/honeymoon fund on our Registry page. Thank you so much for thinking of us!

Question

What time should I arrive to the ceremony?

Answer

TDB

Question

What’s the weather like in Cancun, Mexico in November?

Answer

Expect warm, tropical weather around 80°F, with a light breeze in the evening. We recommend bringing sunscreen, sunglasses, and a light wrap for cooler evenings.

Question

Where should I stay?

Answer

We've reserved room blocks at All-Inclusive Iberostar Selection Cancun (family-friendly) & Iberostar Selection Coral Cancun (adult only)! You can find more information on the Travel/Accommodation section! Be sure to book soon to lock in your spot, room bookings are on a first-come, first-served basis—We can’t wait to celebrate with you

Question

Does the hotel have a pool?

Answer

Yes! Guests can enjoy an outdoor pool complete with complimentary cabanas, sun loungers, and umbrellas—perfect for relaxing between events.

Question

Can I bring a guest or my kids?

Answer

Please refer to your invitation for specific details. If you're unsure or have questions, feel free to reach out to us directly!

Question

Where is the venue?

Answer

Villa La Joya Playa del Carmen, Playa Paraiso Km. 48, 77710 Cancún, Q.R., Mexico

Question

Is transportation provided to the venue?

Answer

We are still finalizing this with our wedding planner. We’ll be sharing more details closer to the date regarding transportation options from the hotel to Villa La Joya.

Question

Is the wedding indoors or outdoors?

Answer

Both the ceremony and reception will be held outdoors overlooking the ocean at Villa La Joya. The space includes shaded areas, but we recommend dressing comfortably for warm weather.

Question

is there a dress code?

Answer

This is a tropical formal event. Think elevated, elegant, but breathable, and comfortable for warm, humid Cancun weather. We expect the temperature to be around 80°F, with a light breeze in the evening. We recommend bringing sunscreen, sunglasses, and a light wrap for cooler evenings. Ladies, floor-length or ankle-length dresses preferred. Linking our Pinterest board below for inspiration. https://pin.it/2DzV96xnu

Question

Will there be any other wedding events?

Answer

Yes! This will be a multicultural wedding where we’ll be joyfully celebrating both our Korean and Nigerian heritage and traditions on the Wedding day. In addition to the ceremony, we're also planning a welcome event and a farewell gathering so we can spend more time with our favorite people. A more detailed timeline, including any cultural festivities, will be shared on our Schedule/Events page closer to the date—so stay tuned!

Question

Do guests need cash or are cards acceptable?

Answer

Card- If you are going to book things within the resort e.g, spa service, restaurant reservation Cash- Any outside dealings or if you are going outside the resort to explore Cancun, Mexico

Question

Can guests get around speaking English in Mexico?

Answer

Absolutely! English is widely spoken in Cancún and Playa del Carmen, especially in tourist-friendly spots like hotels, restaurants, and shops. That said, locals always appreciate a little Spanish effort! Here are a few easy phrases to keep in your back pocket: Hola – Hello Gracias – Thank you Por favor – Please La cuenta, por favor – The check, please ¿Dónde está el baño? – Where’s the bathroom? ¿Cuánto cuesta? – How much does it cost? Habla inglés? – Do you speak English? Don’t worry if you’re not fluent—kindness and a smile go a long way!

Question

What should we do while we’re in the area?

Answer

Cancún and Playa del Carmen are packed with unforgettable experiences! Whether you’re up for exploring cenotes, visiting ancient Mayan ruins, relaxing at beach clubs, or indulging in delicious local cuisine, there’s something for everyone. Please refer to our "Things to Do" Section for more information.

Question

Ways to get around if you want to explore Mexico?

Answer

When going off-property, you can take an Uber or a Taxi (hotel recommended).

Question

What kind of electrical outlets do they use in Mexico?

Answer

Mexico uses the same as in the United States, so if you're coming from the U.S., you won't need a power adapter or converter. Just pack your regular chargers and you're good to go!

Question

What is tipping culture like in Mexico?

Answer

Tipping is customary and appreciated in Mexico, especially in tourist areas like Cancún and Playa del Carmen. Here’s a quick guide: Restaurants: 10–20% of the bill (cash preferred). Hotel staff: $1–2 USD per bag for bellhops, and a few dollars per day for housekeeping. Shuttle/taxi drivers: $2–5 USD depending on distance or level of service. Tour guides: 10–15% of the tour cost. Many workers rely on tips, so even small amounts go a long way. U.S. dollars are widely accepted, but tipping in pesos is also great!

Question

Is it safe to leave the resort or travel around Mexico?

Answer

We totally understand the concern! Like any travel destination, it's important to stay aware of your surroundings, but many areas in and around Cancun/Playa del Carmen are very tourist-friendly and safe—especially when using trusted transportation and sticking to well-known spots. We recommend using hotel-recommended taxis or pre-arranged shuttles when going off-property, and traveling during daylight hours & in groups when possible. We've visited ourselves and felt comfortable and welcomed every time!