FAQs
Question
What is mask guidance?
Answer
Current mask guidance: Cancun airport - MANDATORY masks required Hotel - Masks required in elevators and buffet settings This guidance is subject to change and will be updated frequently.
Question
Do I need to wear a mask on the airplane?
Answer
Masks are not currently required for US air flights but you are welcome to wear them and the airlines will provide one for if if requested.
Question
Do I need a Covid test to travel to Cancun?
Answer
At this time a Covid test is NOT required for entry into Mexico.
Question
Do I need a Covid test to travel home from Cancun?
Answer
At this time Covid test is NOT required to enter the United States. This guidance is subject to change.
Question
Does the hotel provide Covid tests? If so how much does it cost?
Answer
Yes, the hotel provides Covid testing. Please contact hotel for details if interested.
Question
What activities does the hotel offer?
Answer
I suggest downloading the AMR app on your phone. This includes all hotel information including dining and entertainment.
Question
Can I get hair and makeup done for the wedding?
Answer
The hotel will provide this service for the wedding guests. Hair style rate is $76. Makeup application is $67. Air brush makeup is $106. Contact the spa concierge at spa5.sevcu@secretsresorts.com or 52 998 366 1666 if interested in making an appointment.
Question
What is the dress code for dinner at the resort?
Answer
The AMR application provides guidance on dress code so please check each restaurant. The nicer dinner restaurants are listed as casual elegance. Per guidance: Flip flops are not allowed. and it says men are required to wear dress shirts and long pants - I am uncertain if this is enforced.
Question
Where can we share/upload photos that we take at the wedding?
Answer
I have set up a private Facebook for the wedding guests and will send an invite out to everyone. We would be thrilled if you would share photographs there.
Question
What will the weather be like for the wedding?
Answer
Temperature will likely be in the 80s with chance of rain. Humid conditions.
Question
What kind of excursions are available?
Answer
The hotel concierge can offer assistance with selecting excursions. Also the AMR has details on excursions.
Question
What should I wear for the wedding?
Answer
Although not mandatory, the preferred colors are shades of pink and beige. These shades will match the wedding colors and would be in sync for the photography. Linen and other light fabrics are recommended for the humidity.
Question
Do I need an electrical adapter for my small appliances?
Answer
No you do not need a power plug adapter in Mexico.
Question
Does the hotel allow children?
Answer
The hotel is an adults only resort.