FAQs

Question

Can I bring a plus one?

Answer

While we welcome your immediate family any additional plus-ones need prior approval. Please reach out before inviting friends or other guests.

Question

Who should we contact for travel questions?

Answer

For any booking questions, please reach out to the wedding couple or Destify guest services at (844) 948-3911

Question

Is there a dress code for the wedding day?

Answer

Vacation Elegant — elevated outfits for a stylish and comfortable celebration.

Question

Is the resort family friendly?

Answer

Yes! The resort has a family friendly side.

Question

Are kids welcome at the ceremony?

Answer

While we love your little ones, our wedding events will be an adults-only occasion. We appreciate your understanding and hope you enjoy a great time with us! Note that they offer childcare on the resort for a fee!

Question

Can I request a special meal (allergies, vegetarian, etc.)?

Answer

Yes! Please let us know your dietary restrictions ahead of time so the resort can accommodate you.

Question

Do I need a passport to travel to Mexico?

Answer

Yes, all guest must have a valid passport with six months of remaining validity at the time of travel. For travel July 24, 2027, your passport should not expire before January 24, 2028.

Question

Found a better price?

Answer

Destify will price match your rate that you found on another website! Just contact the wedding couple or destify guest services at (844) 948-3911. ** terms and conditions apply.

Question

Do I need travel insurance for my trip?

Answer

While it’s not required, we strongly recommend purchasing travel insurance to protect your investment in case of unexpected changes, or emergencies.

Question

Can I take pictures during the ceremony?

Answer

We kindly request that guests do not take photos during the ceremony. We have professional photographers to capture every moment so we can unplug and enjoy!

Question

Whats included?

Answer

Your stay at the resort is all-inclusive, which means your room, meals, drinks, and most on-site activities are already covered through your booking.