FAQs

Question

Where exactly is Erakor Island Resort?

Answer

Erakor Island is in Vanuatu and is a 16 acre island located just 5 minutes across the lagoon from the mainland and just 5 minutes by bus or taxi to the main town area of Port Vila, Vanuatu. The ferry operates 24 hours a day on request.

Question

How far is the resort from the airport?

Answer

It is only a 15 minute drive from Bauerfield International airport and 5 minutes across from the mainland in our ferry. Erakor Island can arrange Airport transfers (tick this option when booking accommodation). This is recommended if you will be arriving late at night. The ferry operates 24/7

Question

Do I need to organise a visa PRIOR to arriving in Vanuatu?

Answer

Visitors arriving on Australian and New Zealand passports, no. You'll need to apply for a tourist visa to enter Vanuatu when you arrive at the airport. This allows you to visit Vanuatu for up to 120 days. Check you have at least 6 months validity on your passport from your travel return dates.

Question

What is included in our stay on Erakor Island?

Answer

Full breakfast daily - buffet & A la Carte Welcome Drink on Arrival Free 24hr Ferry Service Free use of all watersports Daily Guest Resort Activities Daily Happy Hour at Aqua Bar

Question

Does the resort provide babysitting?

Answer

Yes, there are babysitters available. The fee is paid directly to your babysitter and the rate is 350vt an hour ($4) with a minimum booking time of three hours. Please arrange this with at east a days notice if required

Question

Does the resort have a Kids Club?

Answer

Yes. The Koconut Kids Klub provides various age appropriate daily activities that might include basket weaving, island adventure walking, learning the local language and hermit crab racing. There’s also playground equipment.

Question

How do I get around Port Vila?

Answer

Getting around Port Vila is very easy - you just hop a bus or hail taxi. The buses have a “B” on the number plate and you can just flag them down. It’s first on first off so you may take the scenic route to get where you are going but they do drop door to door (or town to wharf). A taxi is identified by a “T” on the number plate and you can flag them down. The driver will take you to your requested destination immediately but it can be best to ask for a price first. Buses cost 150 vatu ($1.80) to anywhere around Port Vila and 300 vatu to places outside the town limits like Mele Cascades, Hideaway Island or Mele Golf and Country Club.

Question

What will the weather be like in August?

Answer

In August, temperatures will be between 18 - 28 degrees. The water is 22 degrees all year round

Question

Should I pack some beach towels?

Answer

No need. Beach towels are available free of charge from our water sports hut on the island.

Question

Do I need an electricity adaptor?

Answer

Not on Erakor Island. Their power outlets are the same three-prong style as used in Australia and New Zealand.

Question

How do we go about booking tours?

Answer

Just say hello to the friendly team at the Tour Hut on Erakor Island and they will be able to answer all your questions and make the bookings for you.