The closest airport to the hotel is Cancun International Airport (CUN), which makes arriving nice and easy for all of our guests.
Hyatt Ziva Cancun is about 20–30 minutes from Cancun International Airport (CUN), depending on traffic.
Many travel specialists recommend booking 6–9 months in advance. You can also checkout the Travel section for any accommodations.
This is an all-inclusive hotel. All meals & snacks — Buffets, à la carte restaurants, room service, and daily snacks are standard. Unlimited drinks — Alcoholic and non‑alcoholic beverages Resort activities — Pools, fitness centers, daily activities, and non‑motorized water sports (kayaks, paddleboards, snorkel gear). Entertainment — Daytime activities, live music, shows, themed nights, and seasonal events.
No, the ceremony and reception will not be on the sand. All events will take place on solid, non‑sandy surfaces.
Please plan to arrive 30 minutes prior to the start of the ceremony.
Guests will not have assigned individual seats; however, each guest will be assigned to a specific table to ensure everyone has a comfortable place to gather and enjoy the celebration.
Please visit the Hyatt Ziva Dining page for information on restaurant dress codes. https://zivacancun.resortsbyhyatt.com/services/dining-reservations-digital-menus
Yes, we recommend bringing a small amount of cash for tips. While the resort is all‑inclusive, tipping for great service is always appreciated—especially for airport transfers, bell staff, housekeeping, and exceptional service at the bars or restaurants. Most guests find that $1–$5 USD per interaction is typical, but it’s entirely optional and based on your comfort.
Please see the Things to Do tab for daily activities at hotel. You can also visit the excursion desk in the lobby if you want to book an excursion.