FAQs

Question

Where is the wedding located ?

Answer

The wedding is located at the Moon Palace the Grand . The ceremony will be on the beach and the reception will be located in Lily Garden of the resort .

Question

What does the Resort: Moon Palace the Grand include ?

Answer

•Luxury accommodation with a balcony,high-speed Wi-Fi, minibar, liquor dispenser with premium brands, & more. • Unlimited premium food & drinks at 11 gourmet restaurants. • Multiple bars, including swim-up bars, and a karaoke bar. A world-class day club & state-of-the-art nightclub • Daily activities & nightly entertainment. Expansive waterpark featuring multiple • slides, a wave pool, a lazy river, a ProFlow® Triple Wave Simulator & more. Playroom with bumper cars & Wired Lounge gaming arcade. 24-hour room service offering a varied menu. • High-speed Wi-Fi across the resort.

Question

How will I get to the resort from the airport?

Answer

- A Roundtrip Airport Transportation is included when you book 4+ nights. -You will contact the resort to schedule transportation with airline details

Question

Are kids free ?

Answer

Yes , 17 and under are free .

Question

When is the last day to book the rooms at this resort ?

Answer

The deadline is August 10th, 2025.

Question

What’s the weather like in Cancun, Mexico during November?

Answer

November is prime month , weather is warm low 90*s but of course expect some rain because it is tropical weather.

Question

What’s the resort phone number ?

Answer

1(800) 817-1792 *Let them know you are booking for a wedding under Priscilla and Andrew Mejia *

Question

When are check in dates ?

Answer

You can book any days between November 4-11th , all those days are booked for my wedding .

Question

What’s the best way to get in communication with us ?

Answer

Priscilla (424)255-0995 Andrew (310)8961761

Question

Group activities after the wedding?

Answer

Yes , we would love to plan an excursion with all our guest . Once we decide that we let everyone know to book that excursion .