FAQs

Question

How do I get from the Punta Cana Airport to the Royalton Bavaro?

Answer

Guests within our Sunwing Wedding Group have ground transportation included in the travel package. A free shuttle bus will meet us at the airport and take us to the resort. It is a 28 km drive which takes about 30-45 minutes depending on traffic. If you have not booked within the Wedding Group then you will need to arrange your own ground transportation.

Question

Is this resort all-inclusive?

Answer

Yes, this five-star, family-friendly resort offers first-class personalized services and excellent facilities on the beautiful Bavaro beach! Enjoy access to up to 20 restaurants and bars where you will eat and drink for free. It has room service too! There are premium experiences available for an extra charge, but there is no reason or need to upgrade in order to have an amazing time. Some examples of the amenities with an extra charge would be theFlowRider® surf simulator, spa, golf course, casino.

Question

What time is check-in?

Answer

Check-in is at 3:00 pm, although we may have access to our rooms before that time. If we cannot, we can access the facilities. We recommend packing your carry-on bag with items such as your swimsuit so that you can conveniently leave your checked luggage safely at the front desk until your room is ready.

Question

What is the weather like in Punta Cana while we're there?

Answer

April in Punta Cana is hot, sunny, and tropical, with average highs around 30° Celsius (86° Fahrenheit) and lows near 23° Celsius (74° Fahrenheit.) The sun is stronger than you think (and expensive at the gift shops!) Bring enough to reapply several times a day. Weather permitting the wedding will be held outside. As part of the dry season, it offers excellent beach weather with generally low rainfall, although brief, sharp showers can occur. The sea is warm, and humidity is moderate, making it a popular time to visit.

Question

Is there a dress-code for the wedding?

Answer

No, please wear comfortable and cool clothing. Ladies, please refrain from wearing white or ivory. No beachwear, please.

Question

Can we take photos during the wedding events?

Answer

We would love for our guests to take photos and videos. Please feel free to share on your social media and with us!

Question

What is the tipping policy like at the hotel?

Answer

Tipping is not required, but always appreciated by the staff members. Tipping the resort staff is a way to show appreciation for good service, and general guidelines suggest tipping daily for housekeeping ($2-$5 per day), as well as servers, bartenders, and bellhops ($1–$2 per bag, or $5 for several pieces of luggage) as you receive service. We recommend that you bring cash with you in the form of local Dominican Republic Pesos (can be ordered at your bank) or small USD bills.

Question

What are some important things to pack?

Answer

Essential documents like your passport, travel information, money, electronics and valuables should be packed in your carry-on luggage. Thefts of valuables in checked luggage have been reported. It is recommended to bring your own floaties for the lazy river as the tubes provided by the resort are not plentiful and you may have to wait. An insulated mug is environmentally friendly and keeps your drinks cold.

Question

Do I need to fill out any paperwork before we depart?

Answer

Yes, passengers must complete an "Electronic Ticket" at https://eticket.migracion.gob.do/ before boarding. This will generate a QR code which must be presented upon arrival.