FAQs

Question

What airport do I fly in to?

Answer

The main airport is Cancun (CUN)

Question

How do I get from Cancun to Tulum?

Answer

Travel time from Cancun Airport to most Tulum hotels will take about 1 hour and 30 minutes. We recommend booking a private or shared van here: https://www.cancunairporttransportations.com/affiliates/reserve?idaff=1012 Cancun Airport to Tulum for 1-3 people, Round trip $175 USD Cancun Airport to Tulum for 4-7 people, Round trip $200 USD Cancun Airport to Tulum for 8-10 people, Round trip $220 USD Guests bringing kids can request a car seat when you are on the check out page of the shuttle booking.

Question

How do I get around in Tulum?

Answer

Tulum is a small beach town and most everything is within walking or biking distance. Most hotels on the beach offer beach cruiser bikes to their guests. If you are staying in an Airbnb in the jungle, there are plenty of taxi's that will take you to and from the beach in about 10 mins. Taxi's do take a while to arrive, so plan ahead!

Question

Where can I shop for groceries?

Answer

Súper Chedraui is located in Tulum town near the Airbnbs and is a huge supermarket with everything from fresh produce, to sunblock, to Tequila! Address: Neptuno, mza. 004, Tulum 2, Lomas de Padierna, 77780 Tulum, Q.R., Mexico