FAQs

Question

How do I book my hotel stay?

Answer

Please book your hotel stay by using this link, https://requests.paradiseweddings.com/sites/allyson-and-aaron/room-selection. If you prefer a different room type, you can reach out to Nelly our travel coordinator at guests@paradiseweddings.com and she can arrange you the room you prefer.

Question

Family Section vs. Grand Palladium

Answer

Family Section within the Grand Palladium resort allows you to go anywhere at the resort, including the TRS Coral Adults-Only section and also offers a butler to make your reservations, room service, and an additional pool and restaurant on the GP side that is exclusive to those guests.

Question

TRS Coral Adults-Only Section

Answer

Guests staying in Family Section at Grand Palladium can visit the Adults-Only section and vice versa if you are staying at TRS Coral, you have access to all of the amenities at Grand Palladium.

Question

Booking my flight and transportation.

Answer

Your flight should be booked separately on your own and will need to be sent to the travel coordinator by April 10, 2025. Transportation to and from the airport can be coordinated through Nelly our travel coordinator to ensure all wedding guests ride together when needed and she can accommodate car seats, etc. for kids when needed.

Question

Room Options at Grand Palladium Costa Mujeres

Answer

Here you can find all room types available at Grand Palladium Costa Mujeres. To get rates and book, please reach out to Nelly at guests@paradiseweddings.com or let me know and I can assist. Here is the link to all room types: https://www.palladiumhotelgroup.com/en/hotels/mexico/costamujerescancun/family-selection-grand-palladium-costa-mujeres/rooms