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Q + A

For any additional questions, please feel free to reach out to Ally & Juan directly.
Question

How can I make dinner reservations?

Answer

Hey everyone! We're super excited to share the dining options available at the resort. You can make reservations at the concierge desk when you check in, so be sure to do that right away to snag your favorites. For lunch, the Fahrenheit Bar and Grill was recommended for some tasty fish tacos and guacamole by the pool, or the Taco Bar at Blue Agave, both of which are great for a laid-back meal. Room service is always an option too! On Wednesday night, we'll have a taco bar at the welcome party, so you might not need a reservation that evening or can grab a late-night snack afterward. For dinner, we recommend checking out Lemon Fish, Tokimeku, and Sal (not included in the all inclusive). Capella (Italian) was also highly recommend but heads up its on the family side! Hadar is perfect for a buffet breakfast. Don’t forget to swing by the Nespresso Bar for a cappuccino, grab some ice cream at Twe12lvet, and enjoy fantastic martinis at M Bar. South Bar is a great spot for pre-dinner drinks, and Kicks Sports Bar is where you can find us late night with the DJ. Just a heads up—Thursday is our wedding day, so no reservations needed then. Plus, we’ll provide lunch on the catamaran on Saturday! We can’t wait to celebrate with you all! https://www.melia.com/en/hotels/mexico/playa-del-carmen/paradisus-la-perla/restaurants

Question

Is there a dress code?

Answer

For the ceremony & reception we'd love for you to feel and look your best for our special day. You can never be overdressed! Think tropical formal - fun, bright, colorful, beachy & romantic! Men - please no shorts, short sleeves, sandals or flip flops. Full suits are appreciated. Get inspired here - https://rb.gy/w12l14

Question

WHERE ARE WE STAYING?

Answer

We have a room block at Paradisus La Perla. Please book your rooms through the link below. The deadline to book your room is January 1st, 2025. After this date, all reservations are subject to availability and rates from the resort. Important Dates: Up to January 8th, 2025, to make 1st and 2nd deposit for your room. Up to January 21st, 2025, to make final payment for your room. https://requests.paradiseweddings.com/sites/allison-and-juan Group Code: 0417

Question

I have a question and request for the hotel, who should I contact?

Answer

We are fortunate to have a travel agent that is dedicated to just our guests and can answer any questions regarding the hotel, payment plans, requesting a different room, transportation, etc. Alex can be reached at 1-877-737-0177 or guests@paradiseweddings.com.

Question

HOW DO I GET FROM THE AIRPORT TO THE RESORT?

Answer

Due to the varied dates and times that everyone could be arriving, we will not be scheduling transportation to and from the airport. If you wish to preschedule transportation, please chat with our travel agent, Alex.

Question

Is the ceremony and the reception at the hotel?

Answer

No - the wedding will take place at Villa La Joya which is a private residence situated just north of Playa del Carmen, Mexico. Transportation will be provided to and from the hotel on wedding day, April 17th.

Question

WHAT DATES ARE ALLY AND JUAN GOING TO BE AT THE RESORT?

Answer

We will be at the resort from Tuesday, April 15th to Sunday, April 20th. Feel free to extend your vacation and come join us!

Question

What are the differences between the room categories at the hotel?

Answer

Any of the room categories offer all meals, specialty dining and all premium brand drinks. They include free Wi-Fi throughout the entire resort, non-motorized water sports, land sports: tennis, beach volleyball, paddle ball, and activities such as dance class, sushi making, wine tasting, etc. In addition, full access to the sister property - Paradisus La Esmeralda. When you upgrade to any of The Reserve rooms, you get access and upgrades with special access to privileged areas and services such as swim up suites, hydromassage bathtubs in each room, access to private beach area, a personalized concierge that you can contact by instant message, exclusive fitness center and access to Sal Steak Cave where The Reserve guests can enjoy one complimentary dinner per stay and the rest of the guests come with an extra charge. All other restaurants are open to all guests. Reserve rooms have priority reservations at all restaurants. All rooms are within the same compound, no matter what room category is booked.

Question

Can I bring a plus one?

Answer

We would like to keep our wedding as intimate as possible, therefore, we will not be allowing plus ones. All guests will be addressed on the invites.

Question

Are kids welcome?

Answer

While we love your little ones, our resorts and venue cannot accommodate children at this time, so it is going to be an adults-only event so that everyone can relax and enjoy the evening. We appreciate you making arrangements ahead of time and leaving the kids at home so you can celebrate with us.