FAQs

Question

Do I have to arrive on a specific day?

Answer

No! Please feel free to stay for as long or as short as your travel plans permit. We are happy to have you.

Question

What is the dress code?

Answer

Semi Formal attire, also known as dressy-casual, is an elevated dress code that is not overly fancy. You won't need fancy gowns or tuxedos. Ladies: flowy cocktail dress, chic jumpsuits, and sophisticated sundresses may all be seen at a semi formal event. Pair your outfit with strappy heels or dressy sandals. Gentleman: Feel free to ditch the jacket and wear a button- up shirt with slacks and stylish loafers. Please, no jeans or shorts.

Question

Do I have to book my room through your link?

Answer

YES! We are offering discounted rates for our wedding guests through our room block link found on the "travel" tab

Question

Are kids welcome?

Answer

The hotel is family friendly, however we decided to keep our wedding and reception an adults only event with the exception of immediate family. We encourage you to take this time as a much needed vacation!

Question

When should I RSVP by?

Answer

To take advantage of the discounted pricing, all guest must have their reservations made and paid by September 1, 2023!

Question

How do I book flights?

Answer

Please book flights directly with the airline of your choice.

Question

Is there transportation from the Cancun airport to the resort?

Answer

We recommend scheduling your transportation through Nexus Tours 🌐http://www.nexustours.com ☎️USA/Canada (1-855-70-63-987 ext. 3300) ☎️Mexico (800-070-0033) 🌎Rest of the World (52-998-251-6559 / 52-1998-242-8235)

Question

What airport do we fly into?

Answer

Cancun International Airport (CUN) is the closest airport to the resort, about a 20 minute drive.

Question

Will there be additional events?

Answer

YES! Please stay tuned for a full itinerary upon check-in. We will be having a welcome event on Friday evening and renting Pool Cabanas for our guests to lounge by the pool with us on Sunday.