FAQs

Question

When should I RSVP by?

Answer

Please RSVP on this website ASAP, as we are curating our sailing guest list per Carnival guidelines.

Question

How do I book my cabin? (Booking Details)

Answer

Please call our Carnival Cabin Coordinator, Juan S. @ (786) 967-9586 M-F 9a-10p EST and reference the Wimbly's Wedding (Booking # W7X3G4), sailing Carnival Freedom on 8/22/2024 to Nassau & Bimini, Bahamas; he will walk you through booking and paying the deposit on the cabin.

Question

When are my payments due on my booking?

Answer

The deposit of $150 per person is due at the time of booking. Final payment will be due by 06/08/2024. Please work with the cabin coordinator Juan S. (786) 967-9586, for any additional payment details. See PICTURE GALLERY for deposit information.

Question

How do I make Payments on my Booking?

Answer

In order to make payments to your reservation(s), please follow the steps below: Go to www.carnival.com Click on 'Login', located at the top right of the screen Log in with your email address and password Select 'Manage' in the center of the web page If booking is not added to profile, please add via the 'Access your Booking' page, found under the 'Manage' tab Once added, Select your booking found on the 'My Cruise manager' page then to the left select 'Pay Now' Scroll to payment preference, from here you can select 'pay full amount' or 'other Amount' Then select payment method under 'payment information' and fill-out billing address Once all is properly filled in, click on filled in select on 'submit payment' **Please note, you can only make payments online after you have booked directly with Carnival. If you have booked through a travel agent, please contact them to make payments.**

Question

I am traveling by myself, how do I book for Single Occupancy?

Answer

If you do not have a cabin mate, please send a message to the Bride and/or Groom, there may be other's who need a cabin mate as well. For single occupancy, you will call into Carnival 1 (800) 764-7419 and they will walk you through booking prices and cabins. You will have to pay double occupancy prices but you will only have to pay gratuities for one person.

Question

What’s the policy for minor guests (Pt 1)?

Answer

Guests Under the Age of 21 MUST travel with a relative or guardian of 25 years of age or older - The guardian does not need to be a legal guardian. - The bookings must be cross-referenced with the relative or guardian’s stateroom and documented properly. - Guests who are 21 to 24 years of age may travel with their minor children. Havana Staterooms and Suites: Minors must be 12 years of age or older in order to cruise in Havana accommodations. - Minors Traveling Together: The policy is slightly different because of stricter guidelines as follows: - Must have 1 chaperone for every 8 minors -Prepaid gratuities per minor are due at final payment - 8 or more staterooms must be booked through the Group Department and a $100 damage deposit per minor will be charged. Traveling with Minors - When traveling with a minor where one parent or both parents or legal guardians are not cruising, we strongly recommend bringing an original signed letter from the absent parent(s) or legal guardians authorizing the minor to travel with you. If there is no second parent with legal claims to the minor (due to sole custody, deceased, etc.) other relevant paperwork, such as a court decision, death certificate, birth certificate naming only one parent, would be useful to bring in place of a signed letter. This will expedite processing by the Department of Homeland Security.

Question

What’s the policy for minor guests (Pt.2)?

Answer

Where minor guests can be booked in relation to relative or guardian: Guests 12 and younger If the relative or guardian insists on booking separate staterooms, minors must either be directly across the hall or next door. Guests 12 and under may not be assigned to a balcony stateroom without a relative or guardian (25 years of age or older) traveling in the balcony stateroom with them. - Guests 13 - 17 years of age Can be separated by up to 3 staterooms from a relative or guardian (25 years of age or older). - Guests 18 – 20 years of age Do not have any restrictions and may book whatever location they prefer. Youth Curfew Guests 17 years of age and under who are not accompanied by an adult in their traveling party, 21 years of age or older, must be clear of all public areas by 1:00am. Exceptions: Guests under the age of 21 may travel without a relative or guardian of 25 years of age or older under the following conditions: Legally married couples, including same gender couples Proper documentation must be provided at embarkation. Failure to provide documentation or not conforming to this policy will result in denied boarding and no compensation will be provided. Documentation includes: marriage license issued by the County Clerk’s Office; legal proof of civil union; for newly married couples: a copy of the marriage license application or certificate signed by the official that performed the ceremony. Qualified Military Personnel Applies to US Military Personnel and Canadian National Defense personnel (and their traveling companions in the same stateroom) of 18 – 20 years of age. - Copy of proof of service must be provided at embarkation. Failure to provide documentation or not conforming to this policy will result in denied boarding and no compensation will be provided.

Question

What travel documents do I need to bring?

Answer

NOTE: We suggest bringing your DL and Birth Certificate for each person attending if you do not have a passport. For our Domestic Cruise: For cruises that begin and end in the same U.S port, the following WHTI-Compliant Documents are acceptable for cruise travel. These standard forms of documentation will enable the Department of Homeland Security to identify a traveler quickly and reliably. If a picture I.D. is not affixed to the WHTI-compliant document, a picture I.D. is required (a valid, unexpired government-issued photo I.D. for all guests 16 years of age or older). - U.S. Passport - Passport Card - State Enhanced Driver's License - Certificate of U.S. Naturalization - Native American Indian Card* US-born citizens may also use a birth certificate (issued by a government agency and accompanied by government-issued photo I.D.) for voyages that begin and end in the same U.S port, calling on WHTI destinations only.

Question

What should I pack?

Answer

Please see 'Picture Gallery' for Cruise Packing List suggestions

Question

Does Carnival provide transportation from the airport to the cruise port terminal?

Answer

Carnival Cruise Line offers ground transportation between select airports and cruise ship terminals. These services are only available on the day of the cruise and immediately after the cruise. Purchasing transportation can be done through Manage My Booking on carnival.com or by contacting Carnival Reservations up to 2 days prior to the sail date (5 days prior to the sail date for Charleston). You will need to provide your flight information in Online Check-in at the time of purchase. Your flight details are provided to the transportation company to assist in expediting your transportation to the pier. It is your responsibility to update Carnival with any changes to your flight schedule to ensure you are met by the transportation company. Transfers can be purchased in four easy steps: > Log in to access My Cruise Manager > Click 'Shop' located at the top of the web page, then select 'Airport Shuttle'. > Once on the 'Transfers' page, make your selection. > After you have made your transfer purchase, return to Online Check-In and provide flight itinerary. For the cost of transportation, flight guidelines (latest airport arrivals and earliest return flights) and additional information about airport transportation services, click here.

Question

How do I get to the cruise port terminal?

Answer

PORT CANAVERAL, FLORIDA Port Canaveral Cape Canaveral, FL 32920 A-Side North Cruise Terminal #6 – 9241 Charles Rowland Drive B-Side South Cruise Terminal #3 – 220 Christopher Columbus Drive Website: https://www.portcanaveral.com/Cruise/Port Parking and Directions: www.portcanaveral.com/Cruise/Cruise-Parking,-Directions-Rates Google Maps: View Map Parking Rates Parking is $17.00 per day plus tax for vehicles & RVs, including day of arrival and day of departure. *Rates are subject to change without notice. Contact the Canaveral Port Authority at 321-783-7831 for the latest information. Acceptable Payment Methods • ​ No cash accepted • ​ Major credit cards (American Express, Visa, MasterCard, and Discover) • ​ Presently, EPASS and SunPass accepted ONLY at the Cruise Terminal 3 parking garage Refunds May be requested by contacting us at (321) 783-7831, and select Cruise Parking - Monday through Friday. Please be prepared with the sailing date. Disabled Parking DISABLED PARKING spaces are available, and the fee is waived for vehicles transporting certain persons who have disabilities that: • ​ Have special equipment, such as ramps, lifts, foot or hand controls for use by a disabled person OR • ​ Display a Florida Toll Exemption Permit as explained in s. 316.1964, Florida Statutes OR • ​ Display a Florida Disabled Veteran (DV) license plate issued under s. 320.084; s. 320.0842; or s. 320.0845, Florida Statutes. Parking agents will not grant parking waivers for any other reason than the ones listed above. Directions from Airports From Orlando International Airport (MCO) Orlando International Airport (MCO) is approximately 45 minutes west of Port Canaveral. Take the North Exit from the Airport, staying to the right, to S.R. 528 East (Toll Road). Take S.R. 528 east directly to Port Canaveral, Exit 54A for A Terminals (CT-5, -6, -8 and -10) or Exit 54B for B Terminals (CT-1 or CT-3).

Question

Can I get WiFi onboard?

Answer

To keep you connected while at sea, all ships provide satellite internet access at our internet cafés and through the bow-to-stern ship-wide Wi-Fi network. Carnival offers 3 different plans: Social Wi-Fi Plan Pricing* Pre-cruise: $12.75 USD, per day Onboard: $15.00 USD, per day Access the most popular social websites and applications including Facebook, Twitter, Instagram, Pinterest, LinkedIn, Facebook Messenger, WhatsApp, Snapchat and the most popular airline sites. Does not include access to most websites, email, video and music streaming services (i.e., Netflix, Hulu, Spotify, Pandora), iMessage, Skype, cellular-network-dependent Wi-Fi calling and FaceTime services. Value Wi-Fi Plan Pricing* Pre-cruise: $17.00 USD, per day Onboard: $20.00 USD, per day Access popular social websites, email and applications including Facebook, Twitter, Instagram, Pinterest, LinkedIn, Facebook Messenger, WhatsApp, Snapchat and the most popular airline sites as well as news, entertainment (not including streaming sites), sports, weather, banking and finance. Post pictures of your trip and make your friends jealous (using the faster speeds of the Social Plan). Does not support Skype or video and music streaming (i.e., Netflix, Hulu, Spotify, Pandora), cellular-network-dependent Wi-Fi calling and FaceTime services. Premium Wi-Fi Plan Pre-cruise: $18.70 USD, per day Onboard: $22.00 USD, per day Premium Wi-Fi plan provides access to all sites under the Social and Value Plans at the fastest possible connection (3 times faster than the Value Plan). Supports apps like Zoom, Skype and Team video calling, where coverage allows. Does not support video and music streaming (i.e. Hulu, Spotify, Pandora); Netflix can be viewed through your Netflix account/app. Cellular-network-dependent Wi-Fi calling and FaceTime services are also not supported

Question

Is there a beverage package for soft drinks?

Answer

Sail refreshed with Carnival's Bottomless Bubbles™ unlimited soda program! Enjoy the ease and convenience of paying one flat price for thirst-quenching fountain soda and juice all cruise long! Pre-Cruise and Onboard Prices: Kids (17 years of age and younger): $6.95 USD per person, per day plus 18% service charge Adults (18 years of age and older): $9.50 USD per person, per day plus 18% service charge Bottomless Bubbles can be purchased online at www.carnival.com/funshops or by contacting The Fun Shops™ Department at 800 522-7648, Monday through Friday, 9:00am-10:00pm ET and Saturday and Sunday, 9:00am-6:00pm ET. Cut-off for pre-purchase online is at 11:59pm ET, the evening prior to the cruise departure. Bottomless Bubbles can also be purchased on board at bar locations.

Question

What is the Cheers! Beverage Program?

Answer

CHEERS! is an all-inclusive beverage program that allows guests to enjoy a wide range of alcoholic and non-alcoholic beverages by paying a flat daily rate. Guests must be 21 or older to purchase CHEERS! and each adult assigned to the same stateroom must purchase the program. Our CHEERS! beverage program includes a great variety of non-alcoholic beverages, as well as a wide selection of high quality brand-name spirits and wines by the glass. Before your cruise: $59.95 USD, per person, per day plus 18% service charge. CHEERS! can be purchased at www.carnival.com/funshops or by contacting The Fun Shops department at 800-522-7648, Monday through Friday, 9:00am-10:00pm ET and Saturday and Sunday, 9:00am-6:00pm ET. Cut-off for pre-purchase online is 11:59pm ET, the evening prior to the cruise departure. Although we are not able to process the Carnival Gift Card for Fun Shop orders by telephone, you may use a Carnival Gift Card when purchasing CHEERS! online. On board your cruise: $64.95 USD, per person, per day plus 18% service charge. CHEERS! can be purchased at bar locations. CHEERS! includes: All spirits, including cocktails, cognacs, whiskies and other spirits, as well as beer (including self-serve beer stations - PYOB) and wine and champagne by the glass, with a $20.00 USD or lower menu price, per serving Sodas (including specialty sodas), zero-proof frozen cocktails (including smoothies) and juices -Specialty coffees and hot tea served in the main dining rooms, specialty restaurants and coffee bars -Milkshakes, where available -Energy drinks -500-ml bottled water and other non-alcoholic bottled beverages served in bars and lounges -Packaged water in the dining rooms and specialty restaurants -25% discount off the menu price for any spirit, cocktail or wine by the glass, costing above $20.00 USD, per serving -25% discount off the menu price for wine and champagne by the bottle -25% discount off beverage seminars and classes

Question

What are my dining options?

Answer

Guests may choose from three different dinner seating options. By popular request, all dining rooms are smoke-free. Assigned Seating - Early Dining and Late Dining This dining option offers guests a pre-set dining time for the duration of the cruise as well as the same table assignment each evening in the Main Dining Room. Guests who choose this option will not be able to reserve 'Your Time' open seating once on board. 'Your Time Dining' Open Seating 'Your Time Dining' is offered fleet wide. Guests are seated on a first come, first served basis depending on party size and in most cases, are accommodated within 20 minutes. Advance table reservations are not accepted. Guests using Carnival's HUB App can check-in for 'Your Time Dining' ahead of time or check-in when they are ready to go. The App will alert the guest when their table is ready as well as the table number in the dining room displayed on the App screen. All guests must be present in order for the party to be seated. The table will be held for 10 minutes. At time of booking, guests will be able to confirm their preferred dining choice. If their preference is not available, they may confirm an alternate time and be waitlisted for their preferred choice - there is no guarantee a waitlist will clear. When possible, waitlists will be cleared prior to the sailing and guests will be notified by email. Parties traveling together who are waitlisted together will be cleared on the same dining time. Cross-referencing bookings does not guarantee parties will be eating together. They must be confirmed on the same dining time to ensure they will be able to dine together. For those guests who choose Early or Late dining, the assigned dining room and table number will be printed on the guests' Sail & Sign® card which they receive when they check-in on embarkation day.

Question

What are service gratuities?

Answer

It is customary for our guests to extend gratuities to the shipboard staff in appreciation for their hard work and exceptional service. 100% of your gratuities are distributed to the crew who you interact with, such as your stateroom attendants, dining and culinary services staff, as well as other members of the onboard team who work behind the scenes to enhance your overall cruise experience. Applying this charge automatically streamlines the recognition process and ensures our crew will share in your generosity. To help you plan, we have provided the recommended onboard gratuities guidelines. Standard Staterooms: $16.00 USD per person, per day Suite Staterooms: $18.00 USD per person, per day You may pay this daily gratuity in two different ways: Pre-Pay Gratuities can be added at the time of booking or anytime up to the sail date. Guests who booked directly with Carnival may add their pre-paid gratuities on Carnival.com. If a guest booked with a travel agent, they may contact their travel professional to add pre-paid gratuities to their booking. Prepaid gratuities are reflected in the 'Miscellaneous Charge' field on the confirmation and in the guest's E-Documents. Sail & Sign® If guests have not pre-paid their gratuities, the recommended, per person, amount will be posted to their Sail & Sign account on the second to last day of the cruise. Should a guest not be satisfied with the service they receive, they can contact the Guest Services desk while on board. This will allow us to address their concerns in a timely and appropriate fashion. At the discretion of the guest, gratuities may be adjusted after they have been posted on the guest's account, while on board. Gratuities, as posted on a guest's Sail & Sign account, will be considered final after a guest disembarks and no changes will be made after the cruise.

Question

Do you have a gift registry?

Answer

Please check our Zola and Amazon registries on the Registry tab on our site or go to www.Zola.com or Amazon.com and navigate to the gift registry search. Search for Alexander Wimbly and/or Santina Pierce.

Question

How can the Bride and Groom be reached?

Answer

If you have any questions or concerns, please text us, send us a message through the website or email us at Awsap2023@gmail.com.

Question

What is Carnival Cruise's Contact information?

Answer

Have questions about your current reservation or Need to Book? Contact our Carnival Cabin Coordinator: Juan S (786) 254-6047 Have questions about Carnival website or need technical support? Contact the Online Support team: (800) 845-2599 Monday – Friday 9:00am to 10:00pm ET

Question

What are the Embarkation and Departure Rules?

Answer

Guests must select their Arrival Appointment and complete their Online Check-in process no later than midnight (eastern time) prior to their sailing date. Please arrive promptly within your Arrival Appointment to reduce your wait time in line. At check-in, you must present your boarding pass, picture ID and citizenship documents (including any necessary visas). Due to security protocol, last minute bookings made within 24 hours of sailing will require guests to undergo a secondary screening. All guests must be on board by the Final Boarding time printed on the boarding pass or they will not be permitted to sail.

Question

What is the earliest time I can board the ship?

Answer

Check-in times are staggered. Guests will only be allowed to check-in during their pre-selected arrival appointment. Your check-in time/arrival appointment can be chosen using the online check-in tool. This is to limit congestion and minimise wait times in the terminal. Guests in suites (JS,OS,O4,VS & GS) and VIFP Platinum and Diamond members will have a designated Priority entrance for boarding. Priority guests may board anytime between the earliest opening hour and at the latest, an hour before departure. Departure times can be found on your boarding pass.

Question

What is the latest check in time to board the ship?

Answer

Check-in closes one (1) hour prior to your cruise’s scheduled departure time as displayed on your e-ticket. Checking in after this time will cause you to miss your cruise and no refunds will be given.

Question

What Do I Need to Check In?

Answer

All guests must present their passport (or government issued photo ID for domestic cruises), visas (if applicable) and their boarding pass. It is also recommended that you carry any medication that you may need with you in your carry on. Final check-in will conclude one hour before sailing.

Question

Are there restrictions on what I can bring on board?

Answer

Carnival Cruise Line prohibits weapons, illegal drugs and certain items that could interfere with the safe operation of its ships or compromise the safety and secure environment of its guests and crew. Carnival conducts security scanning of all luggage and reserves the right to confiscate any item, which in Carnival’s sole discretion, is deemed dangerous or can pose a risk to the vessel or its guests. At homeports (Sydney, Brisbane), items will be confiscated and disposed of and no compensation will be provided. At port of calls (i.e Port Vila, Noumea, Cairns,…) – items will be confiscated and held until the day of disembarkation. We suggest all luggage be unlocked before turning it over to the porters in order to avoid any inconvenience or delay in delivering the luggage to your stateroom. For additional information, please refer to the terms and conditions of the Cruise Ticket Contract. Please go to https://help.carnival.com.au/app/answers/detail/a_id/129/related/1 To see full list.