FAQs

Question

Looking for Transportation from Airport to the Resort?

Answer

Please visit: https://www.cancunairport.com/ or https://www.expedia.com/

Question

Hotel Offer On-Site COVID-19 Testing

Answer

Yes, they do! They offer PCR Test and Antigen Tests Available.

Question

Needing help to book your room? or need to contact the wedding planner?

Answer

Please reach out to our wedding planner, Diana Navarrete's email: weddingplanners@thefiveshotels.com Reserve a room, email: groupsreservations@thefiveshotels.com (payment options/reservations). During reservations if a "room is not available" as it's listed in the chart above, please contact: groupsreservations@thefiveshotels.com, they would be happy to help you with the reservations.