FAQsFAQs

Question

Where is the wedding located?Where is the wedding located?

Answer

Our wedding will be held at Dreams Playa Mujeres Golf & Spa Resort. It is located about 20 miles north of Cancún International Airport.

Question

What travel documents do I need to travel to Mexico?What travel documents do I need to travel to Mexico?

Answer

All members in your party will need a valid US passport.

Question

Are kids welcome?Are kids welcome?

Answer

Absolutely! Dreams Playa Mujeres is a family friendly resort with so much to offer. We’d love for you to bring your family and make it a summer getaway.

Question

What is included at the resort?What is included at the resort?

Answer

Dreams Playa Mujeres is an all-inclusive, family friendly beach resort. Booking your room will also include unlimited dining and snacks throughout the day, unlimited non-alcoholic and alcoholic beverages, daily and nightly entertainment such as live shows, music, and themed events, and various resort activities like fitness classes, beach games, non-motorized water sports, and the pool/waterpark.

Question

Do you have a room block?Do you have a room block?

Answer

Yes, we have reserved 3 room categories for you to pick from based on your preferences and budget. We’ve included in our room block: - Garden View - Ocean View - Preferred Club Ocean View Be sure to book your room through our link to receive our discounted rates. If you’re interested in a room type outside of our block, just reach out to Tyler, and we’ll do our best to secure it at a discounted rate.

Question

What are the suggested dates of travel?What are the suggested dates of travel?

Answer

Our room block is available from Saturday, July 11th to Saturday, July 18th, and you are welcome to book your package for as many or as few days within that window as you would like. If you’d like to arrive earlier or stay later, just reach out to Tyler, and we’ll do our best to secure a discounted rate for you. Alandra & Tyler will be at the resort from Sunday, July 12th to Thursday, July 16th, before heading off to their honeymoon at a different resort. We’re so grateful you're joining us for our special day and encourage you to stay as long as you'd like to enjoy this incredible resort and destination!

Question

How do I book my room and flight?How do I book my room and flight?

Answer

Refer to the booking link on the travel page, where you can browse and reserve your hotel room. You can also add airfare to create a full travel package. If you prefer to book flights separately (e.g., if using points or miles), simply toggle the package type to “Hotel Only.” Important: We recommend booking airfare as part of your package whenever possible. When bundled, your airfare is covered under Travel Protection Plus (TPP) in case of cancellation—something not available if flights are booked separately. All flights should be booked into Cancun International Airport (CUN). Note: Airfare becomes available 331 days prior to travel. We highly recommend adding Travel Protection Plus (TPP) to your package. Offered through Apple Vacations, TPP includes both cash-back and future travel credit options. From pre-departure flexibility to post-departure coverage, TPP protects your vacation investment and covers cancellation penalties—giving you peace of mind from start to finish.

Question

How soon can I start booking my trip?How soon can I start booking my trip?

Answer

Our room block is active, and your hotel stay can be booked immediately. If you'd like to include airfare with your package, please note that most major airlines release their flight schedules 331 days prior to travel. We recommend waiting until airfare becomes available before booking your full package.

Question

What if I have questions about booking my trip?What if I have questions about booking my trip?

Answer

Please reach out directly to Tyler at 610-417-2893 for questions regarding booking your vacation package.

Question

Is transportation provided from the airport to the resort?Is transportation provided from the airport to the resort?

Answer

Yes! Direct, round trip transportation is included in the travel package available through our booking link.

Question

When do I need to book my room by?When do I need to book my room by?

Answer

Please make sure your room is booked no later than Sunday, March 1, 2026.

Question

What if I need to cancel after I have made travel arrangements?What if I need to cancel after I have made travel arrangements?

Answer

With our discounted rate room block, any cancellations done after 3/3/26 would be subject to a 100% penalty. We highly recommend adding Travel Protection Plus (TPP) to your package. Offered through Apple Vacations, TPP includes both cash-back and future travel credit options. From pre-departure flexibility to post-departure coverage, TPP protects your vacation investment and covers cancellation penalties—giving you peace of mind from start to finish.

Question

Is there a dress code for the wedding ceremony?Is there a dress code for the wedding ceremony?

Answer

Our wedding dress code is Beach Chic Attire: For women: Stylish yet relaxed, lightweight fabrics, flowy dresses or tailored outfits, and dressy sandals. Think polished, coastal elegance perfect for a celebration by the sea. For men: Lightweight button-down shirts, linen pants or tailored shorts, and dressy sandals or loafers. Think relaxed, stylish, and perfect for the beach. Please, no jeans or swimwear.

Question

What time should I arrive at the ceremony?What time should I arrive at the ceremony?

Answer

Please arrive at the ceremony no later than 5:45pm for a prompt 6:00pm start.