FAQs

Question

When do I need to book my room by?

Answer

Please book your room by making your room deposit before October 2, 2026. This lets the couple know who is attending so they can plan their wedding events for the correct number of guests. Deposit The deposit for the room is $400 per room, plus the cost of Cancel Insurance if accepted. Final Payments All rooms must be paid in full by December 9, 2026. There is a $50 late payment penalty applied to reservations that are not paid in full by this date. If the reservation is not paid in full within 7 days of the final payment date, the reservation will automatically cancel and all payments will be forfeited. Dates, Rates & Availability We are holding a set number of rooms, categories and rates for May 13 - 19, 2027. You may request to stay before and after these dates, but we will need extra time to request availability and rates with the hotel before we can confirm your room. Because our room block inventory is limited and guests are booking at different times, we cannot guarantee availability of rooms or rates, and we cannot be held responsible should rooms sell out or rates increase. We do our best to ensure that we have a variety of room options for you to choose from, but booking early will help! As the saying goes… first come, first served! There is a 3-night minimum stay for all guests.

Question

Do I need a passport?

Answer

Yes, all guests will need a passport to travel to Mexico! Please make sure your passport is active, and not due to expire within 6 months of the date of travel. If your passport is due to expire within 6 months of the day of departure from the USA or if you do not have a passport, please apply for renewal or a new passport. For more information, follow the website below: https://travel.state.gov/content/travel/en/passports/how-apply.html

Question

Do I have to stay on the chosen resort?

Answer

It is highly recommended to stay on the same resort as the wedding party and rest of the guests! Click the link under the hotel on the Travel tab or go to the website listed for pricing, room info, and help from our designated travel agent: https://romancetravelgroup.com/weddings/KateAndAJ

Question

Are children allowed on the resort and at the wedding?

Answer

Yes! This is a family friendly event so the resort we chose is also family friendly! Children are planned to join us for all wedding events. Be aware that there will be open bar at the wedding and associated events. Ultimately, it is up to each family if they choose to travel with their children and bring them to the wedding or not.

Question

When should I book my flights?

Answer

Best time to book international flights is 3-6 months prior to the event. This can change drastically with the state of the world, oil prices, ect. Best advice is to check often and book fully refundable tickets in case you need to cancel or change your flights.