FAQs

Question

Kids

Answer

We love your little ones, but this will be an adults-only affair. If you decide to bring children to the hotel (not the wedding) Please note that the link does not include charges for children and teens added to the reservations. Payments will be made directly at the Front Desk upon check-in

Question

Hair and Makeup

Answer

Lisa Polanco will assist you with the reservation for hair and makeup lipolanco@hrhcpuntacana.com

Question

Transportation

Answer

Reach out to the transfers team at transferpc@hrhcpuntacana.com

Question

Wheelchairs or accessible ways for guest with limited mobility to move around

Answer

Guests currently checked in can request manual wheelchairs (subject to availability) to the Public Relations team located at the Main Lobby. The Hard Rock has a vendor on site that rents motorized scooters. Please see their information below. p: 809-552-1501 m: +1-829-778-7125 (24hrs Emergency/7 Days) w: handicaptravelersdr.com e: info@handicaptravelersdr.com